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Our goal in this paper is to establish a means for a dialogue platform to be able to cope with open domains considering the possible interaction between the embodied agent and humans. To this end we present an algorithm capable of…

Computation and Language · Computer Science 2012-07-19 Artur Ventura , Nuno Diegues , David Martins de Matos

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

Information Retrieval · Computer Science 2018-04-25 Chen Qu , Liu Yang , W. Bruce Croft , Johanne R. Trippas , Yongfeng Zhang , Minghui Qiu

The goal of conversational product search (CPS) is to develop an intelligent, chat-based shopping assistant that can directly interact with customers to understand shopping intents, ask clarification questions, and find relevant products.…

Computation and Language · Computer Science 2025-02-04 Xiangci Li , Zhiyu Chen , Jason Ingyu Choi , Nikhita Vedula , Besnik Fetahu , Oleg Rokhlenko , Shervin Malmasi

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce…

Computation and Language · Computer Science 2020-10-21 Sashank Santhanam , Wei Ping , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

Users on e-commerce platforms can be uncertain about their preferences early in their search. Queries to recommendation systems are frequently ambiguous, incomplete, or weakly specified. Agentic systems are expected to proactively reason,…

Artificial Intelligence · Computer Science 2026-03-13 Dat Tran , Yongce Li , Hannah Clay , Negin Golrezaei , Sajjad Beygi , Amin Saberi

The desire and ability to seek new information strategically are fundamental to human learning but often overlooked in current language agent evaluation. We analyze a popular web shopping task designed to test language agents' ability to…

Computation and Language · Computer Science 2024-06-18 Sanxing Chen , Sam Wiseman , Bhuwan Dhingra

Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search…

Human-Computer Interaction · Computer Science 2024-08-08 Kaixin Ji , Sachin Pathiyan Cherumanal , Johanne R. Trippas , Danula Hettiachchi , Flora D. Salim , Falk Scholer , Damiano Spina

Chatbots have garnered interest as conversational interfaces for a variety of tasks. While general design guidelines exist for chatbot interfaces, little work explores analytical chatbots that support conversing with data. We explore…

Human-Computer Interaction · Computer Science 2022-03-17 Vidya Setlur , Melanie Tory

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs,…

Artificial Intelligence · Computer Science 2025-06-09 Yichi Zhang , Xin Luna Dong , Zhaojiang Lin , Andrea Madotto , Anuj Kumar , Babak Damavandi , Joyce Chai , Seungwhan Moon

Open domain question answering (ODQA) is a longstanding task aimed at answering factual questions from a large knowledge corpus without any explicit evidence in natural language processing (NLP). Recent works have predominantly focused on…

Computation and Language · Computer Science 2022-11-16 Qin Zhang , Shangsi Chen , Dongkuan Xu , Qingqing Cao , Xiaojun Chen , Trevor Cohn , Meng Fang

Open Domain Question Answering (ODQA) within natural language processing involves building systems that answer factual questions using large-scale knowledge corpora. Recent advances stem from the confluence of several factors, such as…

Computation and Language · Computer Science 2024-06-21 Akchay Srivastava , Atif Memon

This paper analyses Conversational AI multi-agent interoperability frameworks and describes the novel architecture proposed by the Open Voice Interoperability initiative (Linux Foundation AI and DATA), also known briefly as OVON (Open Voice…

Artificial Intelligence · Computer Science 2024-07-30 Diego Gosmar , Deborah A. Dahl , Emmett Coin

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…

Information Retrieval · Computer Science 2024-10-30 Weronika Łajewska , Krisztian Balog , Damiano Spina , Johanne Trippas

Conversational systems use spoken language to interact with their users. Although conversational systems, such as Amazon Alexa, are becoming common and afford interesting functionalities, there is little known about the issues users of…

Software Engineering · Computer Science 2020-03-03 Soodeh Atefi , Andrew Truelove , Matheus Rheinschmitt , Eduardo Almeida , Iftekhar Ahmed , Amin Alipour

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Optimization is as much about modeling the right problem as solving it. Identifying the right objectives, constraints, and trade-offs demands extensive interaction between researchers and stakeholders. Large language models can empower…

Artificial Intelligence · Computer Science 2026-04-06 Joshua Drossman , Alexandre Jacquillat , Sébastien Martin

The applicability of common sentiment analysis models to open domain human robot interaction is investigated within this paper. The models are used on a dataset specific to user interaction with the Alana system (a Alexa prize system) in…

Artificial Intelligence · Computer Science 2021-07-19 Mohamad Alissa , Issa Haddad , Jonathan Meyer , Jade Obeid , Nicolas Wiecek , Sukrit Wongariyakavee