Related papers: Ericson: An Interactive Open-Domain Conversational…
Pre-trained language models have been widely exploited to learn dense representations of documents and queries for information retrieval. While previous efforts have primarily focused on improving effectiveness and user satisfaction,…
Conversational information seeking has evolved rapidly in the last few years with the development of Large Language Models (LLMs), providing the basis for interpreting and responding in a naturalistic manner to user requests. The extended…
In order to make spoken dialogue systems (such as Amazon Alexa or Google Assistant) more accessible and naturally interactive for people with cognitive impairments, appropriate data must be obtainable. Recordings of multi-modal spontaneous…
Collaborative search supports multiple users working together to accomplish a specific search task. Research has found that designing lightweight collaborative search plugins within instant messaging platforms aligns better with users'…
Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…
Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task.…
Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…
We introduce CRS Arena, a research platform for scalable benchmarking of Conversational Recommender Systems (CRS) based on human feedback. The platform displays pairwise battles between anonymous conversational recommender systems, where…
Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…
This article presents the Cogni-CISMeF project, which aims at improving the health information search engine CISMeF, by including a conversational agent that interacts with the user in natural language. To study the cognitive processes…
Task-oriented dialog systems have been applied in various tasks, such as automated personal assistants, customer service providers and tutors. These systems work well when users have clear and explicit intentions that are well-aligned to…
Clarification resolution plays an important role in various information retrieval tasks such as interactive question answering and conversational search. In such context, the user often formulates their information needs as short and…
Various studies have been conducted on human-supporting robot systems. These systems have been put to practical use over the years and are now seen in our daily lives. In particular, robots communicating smoothly with people are expected to…
Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild"…
One of the most interesting aspects of the Amazon Alexa Prize competition is that the framing of the competition requires the development of new computational models of dialogue and its structure. Traditional computational models of…
As the healthcare sector is facing major challenges, such as aging populations, staff shortages, and common chronic diseases, delivering high-quality care to individuals has become very difficult. Conversational agents have shown to be a…
Task-oriented dialogues often require agents to enact complex, multi-step procedures in order to meet user requests. While large language models have found success automating these dialogues in constrained environments, their widespread…
Effective evaluation methods remain a significant challenge for research on open-domain conversational dialogue systems. Explicit satisfaction ratings can be elicited from users, but users often do not provide ratings when asked, and those…
While previous conversational information-seeking (CIS) research has focused on passage retrieval, reranking, and query rewriting, the challenge of synthesizing retrieved information into coherent responses remains. The proposed research…
With the development of dialog techniques, conversational search has attracted more and more attention as it enables users to interact with the search engine in a natural and efficient manner. However, comparing with the natural language…