Related papers: Participation and Division of Labor in User-Driven…
The increasing integration of AI-powered tools into expert workflows, such as medicine, law, and finance, raises a critical question: how does AI involvement influence a user's trust in the human expert, the AI system, and their…
The popularity of Twitter has fostered the emergence of various fraudulent user activities - one such activity is to artificially bolster the social reputation of Twitter profiles by gaining a large number of followers within a short time…
As the amount of user-generated textual content grows rapidly, text summarization algorithms are increasingly being used to provide users a quick overview of the information content. Traditionally, summarization algorithms have been…
Existing work in fairness auditing assumes that each audit is performed independently. In this paper, we consider multiple agents working together, each auditing the same platform for different tasks. Agents have two levers: their…
In human-robot collaboration, robot errors are inevitable -- damaging user trust, willingness to work together, and task performance. Prior work has shown that people naturally respond to robot errors socially and that in social…
Big Data analytics and Artificial Intelligence systems derive non-intuitive and often unverifiable inferences about individuals' behaviors, preferences, and private lives. Drawing on diverse, feature-rich datasets of unpredictable value,…
There is mounting public concern over the influence that AI based systems has in our society. Coalitions in all sectors are acting worldwide to resist hamful applications of AI. From indigenous people addressing the lack of reliable data,…
Online hate speech is associated with substantial social harms, yet it remains unclear how consistently platforms enforce hate speech policies or whether enforcement is feasible at scale. We address these questions through a global audit of…
User facing 'platform safety technology' encompasses an array of tools offered by platforms to help people protect themselves from harm, for example allowing people to report content and unfollow or block other users. These tools are an…
Social media and user-generated content (UGC) have become increasingly important features of journalistic work in a number of different ways. However, the growth of misinformation means that news organisations have had devote more and more…
Social botnets have become an important phenomenon on social media. There are many ways in which social bots can disrupt or influence online discourse, such as, spam hashtags, scam twitter users, and astroturfing. In this paper we…
Problems of cooperation--in which agents seek ways to jointly improve their welfare--are ubiquitous and important. They can be found at scales ranging from our daily routines--such as driving on highways, scheduling meetings, and working…
Online toxic attacks, such as harassment, trolling, and hate speech have been linked to an increase in offline violence and negative psychological effects on victims. In this paper, we studied the impact of toxicity on users' online…
Social media platforms have become an integral part of everyday life, serving as a primary source of news and information for many users. These platforms increasingly rely on personalised recommendation systems that shape what users see and…
As robot technology advances, collaboration between humans and robots will become more prevalent in industrial tasks. When humans run into issues in such scenarios, a likely future involves relying on artificial agents or robots for aid.…
Social networking and micro-blogging services, such as Twitter, play an important role in sharing digital information. Despite the popularity and usefulness of social media, there have been many instances where corrupted users found ways to…
Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…
The 2022 Russian invasion of Ukraine emphasises the role social media plays in modern-day warfare, with conflict occurring in both the physical and information environments. There is a large body of work on identifying malicious…
Algorithmic decision support (ADS) is increasingly used in a whole array of different contexts and structures in various areas of society, influencing many people's lives. Its use raises questions, among others, about accountability,…
We argue that the phenomena of distributed responsibility, induced acceptance, and acceptance through ignorance constitute instances of imperfect delegation when tasks are delegated to computationally-driven systems. Imperfect delegation…