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Social media algorithms are thought to amplify variation in user beliefs, thus contributing to radicalization. However, quantitative evidence on how algorithms and user preferences jointly shape harmful online engagement is limited. I…
Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…
Robots of the future are going to exhibit increasingly human-like and super-human intelligence in a myriad of different tasks. They are also likely going to fail and be incompliant with human preferences in increasingly subtle ways. Towards…
Algorithms are becoming more widely used in business, and businesses are becoming increasingly concerned that their algorithms will cause significant reputational or financial damage. We should emphasize that any of these damages stem from…
Since the advent of online social media platforms such as Twitter and Facebook, useful health-related studies have been conducted using the information posted by online participants. Personal health-related issues such as mental health,…
Algorithm audits are powerful tools for studying black-box systems. While very effective in examining technical components, the method stops short of a sociotechnical frame, which would also consider users as an integral and dynamic part of…
The prevalence of online hate and abuse is a pressing global concern. While tackling such societal harms is a priority for research across the social sciences, it is a difficult task, in part because of the magnitude of the problem. User…
Thanks to platforms such as Twitter and Facebook, people can know facts and events that otherwise would have been silenced. However, social media significantly contribute also to fast spreading biased and false news while targeting specific…
Against a backdrop of widespread interest in how publics can participate in the design of AI, I argue for a research agenda focused on AI incidents - examples of AI going wrong and sparking controversy - and how they are constructed in…
The rise of social media platforms has led to an increase in cyber-aggressive behavior, encompassing a broad spectrum of hostile behavior, including cyberbullying, online harassment, and the dissemination of offensive and hate speech. These…
On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…
To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors. This reactive paradigm of…
The Turing test aimed to recognize the behavior of a human from that of a computer algorithm. Such challenge is more relevant than ever in today's social media context, where limited attention and technology constrain the expressive power…
Social media platforms are online fora where users engage in discussions, share content, and build connections. This review explores the dynamics of social interactions, user-generated contents, and biases within the context of social media…
Users are increasingly being warned to check AI-generated content for correctness. Still, as LLMs (and other generative models) generate more complex output, such as summaries, tables, or code, it becomes harder for the user to audit or…
Social media platforms can expose influential trends in many aspects of everyday life. However, the movements they represent can be contaminated by disinformation. Social bots are one of the significant sources of disinformation in social…
The social news aggregator Digg allows users to submit and moderate stories by voting on (digging) them. As is true of most social sites, user participation on Digg is non-uniformly distributed, with few users contributing a…
Artificial intelligence (AI)-powered recommender systems play a crucial role in determining the content that users are exposed to on social media platforms. However, the behavioural patterns of these systems are often opaque, complicating…
In this work, we introduce a novel metric for auditing group fairness in ranked lists. Our approach offers two benefits compared to the state of the art. First, we offer a blueprint for modeling of user attention. Rather than assuming a…
Recent research brought awareness of the issue of bots on social media and the significant risks of mass manipulation of public opinion in the context of political discussion. In this work, we leverage Twitter to study the discourse during…