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One challenge in technical interviews is the think-aloud process, where candidates verbalize their thought processes while solving coding tasks. Despite its importance, opportunities for structured practice remain limited. Conversational AI…
Automated dialogue or conversational systems are anthropomorphised by developers and personified by users. While a degree of anthropomorphism may be inevitable due to the choice of medium, conscious and unconscious design choices can guide…
Successful job search results from job seekers' well-shaped social communication. While well-known differences in communication exist between people with autism and neurotypicals, little is known about how people with autism collaborate…
AI technologies have the potential to dramatically impact the lives of people with disabilities (PWD). Indeed, improving the lives of PWD is a motivator for many state-of-the-art AI systems, such as automated speech recognition tools that…
Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search…
Research has shown that while large language models (LLMs) can generate their responses based on cultural context, they are not perfect and tend to generalize across cultures. However, when evaluating the cultural bias of a language…
Advances in large language models (LLMs) have driven an explosion of interest about their societal impacts. Much of the discourse around how they will impact social equity has been cautionary or negative, focusing on questions like "how…
Large Language Models (LLMs) have made rapid progress in recent months and weeks, garnering significant public attention. This has sparked concerns about aligning these models with human values, their impact on labor markets, and the…
International students face struggles when adapting to the host country. They are more susceptible to mental health problems than domestic students. While Conversational User Interfaces (CUIs) are increasingly researched and implemented,…
While recent innovations on shape technologies allow for the creation of displays with almost unlimited form factors, current graphical user interfaces still rely on rectangular layouts and contents. This rectangular legacy hinders the…
The popularity of accessibility research has grown recently, improving digital inclusion for people with disabilities. However, researchers, including those who have disabilities, have attempted to include people with disabilities in all…
People with visual impairments (PVI) use a variety of assistive technologies to navigate their daily lives, and conversational AI (CAI) tools are a growing part of this toolset. Much existing HCI research has focused on the technical…
A pervasive design issue of AI systems is their explainability--how to provide appropriate information to help users understand the AI. The technical field of explainable AI (XAI) has produced a rich toolbox of techniques. Designers are now…
The discourse about sustainable technology has emerged from the acknowledgment of the environmental collapse we are facing. In this paper, we argue that addressing this crisis requires more than the development of sustainable alternatives…
In recent years, there have been significant advancements in computer vision which have led to the widespread deployment of image recognition and generation systems in socially relevant applications, from hiring to security screening.…
Novel user interfaces based on artificial intelligence, such as natural-language agents, present new categories of engineering challenges. These systems need to cope with uncertainty and ambiguity, interface with machine learning…
Work is a rich source of meaning. However, beyond organizational changes, most approaches in the research field of Meaningful Work neglected the power of work-related technology to increase meaning. Using two cases as examples, this paper…
Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an…
Speech is the fundamental means of communication between humans. The advent of AI and sophisticated speech technologies have led to the rapid proliferation of human-to-computer-based interactions, fueled primarily by Automatic Speech…
Language models (LM) are becoming prevalent in many language-based application spaces globally. Although these LMs are improving our day-to-day interactions with digital products, concerns remain whether open-ended languages or text…