Related papers: Multi-View Zero-Shot Open Intent Induction from Di…
Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…
In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…
The tasks of out-of-domain (OOD) intent discovery and generalized intent discovery (GID) aim to extend a closed intent classifier to open-world intent sets, which is crucial to task-oriented dialogue (TOD) systems. Previous methods address…
Intelligent virtual assistants are currently designed to perform tasks or services explicitly mentioned by users, so multiple related domains or tasks need to be performed one by one through a long conversation with many explicit intents.…
The focus of this work is to investigate unsupervised approaches to overcome quintessential challenges in designing task-oriented dialog schema: assigning intent labels to each dialog turn (intent clustering) and generating a set of intents…
Learning goal-oriented dialogues by means of deep reinforcement learning has recently become a popular research topic. However, commonly used policy-based dialogue agents often end up focusing on simple utterances and suboptimal policies.…
Zero-shot domain adaptation for dialogue state tracking (DST) remains a challenging problem in task-oriented dialogue (TOD) systems, where models must generalize to target domains unseen at training time. Current large language model…
Multi-turn dialogue reading comprehension aims to teach machines to read dialogue contexts and solve tasks such as response selection and answering questions. The major challenges involve noisy history contexts and especial prerequisites of…
In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…
The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…
Intent recognition is a fundamental component in task-oriented dialogue systems (TODS). Determining user intents and detecting whether an intent is Out-of-Scope (OOS) is crucial for TODS to provide reliable responses. However, traditional…
This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…
This paper introduces zero-shot dialog generation (ZSDG), as a step towards neural dialog systems that can instantly generalize to new situations with minimal data. ZSDG enables an end-to-end generative dialog system to generalize to a new…
Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of…
Pre-trained language models (PLM) have advanced the state-of-the-art across NLP applications, but lack domain-specific knowledge that does not naturally occur in pre-training data. Previous studies augmented PLMs with symbolic knowledge for…
Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…
Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…
Traditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) queries in a practical dialogue system. Such OOD queries can…
In task-oriented dialogue (TOD) systems, Slot Schema Induction (SSI) is essential for automatically identifying key information slots from dialogue data without manual intervention. This paper presents a novel state-of-the-art (SoTA)…
Modern spoken language understanding (SLU) systems rely on sophisticated semantic notions revealed in single utterances to detect intents and slots. However, they lack the capability of modeling multi-turn dynamics within a dialogue…