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Students who take an online course, such as a MOOC, use the course's discussion forum to ask questions or reach out to instructors when encountering an issue. However, reading and responding to students' questions is difficult to scale…
Natural language processing can facilitate the analysis of a person's mental state from text they have written. Previous studies have developed models that can predict whether a person is experiencing a mental health condition from social…
Social media platforms exacerbate trauma, and many users experience various forms of trauma unique to them (e.g., doxxing and swatting). Trauma is the psychological and physical response to experiencing a deeply disturbing event. Platforms'…
Since the advent of online social media platforms such as Twitter and Facebook, useful health-related studies have been conducted using the information posted by online participants. Personal health-related issues such as mental health,…
Story detection in online communities is a challenging task as stories are scattered across communities and interwoven with non-storytelling spans within a single text. We address this challenge by building and releasing the StorySeeker…
Providing mental health support for loved ones across a geographic distance creates unique challenges for the remote caregivers, who sometimes turn to online communities for peer support. We qualitatively analyzed 522 Reddit threads to…
People often utilise online media (e.g., Facebook, Reddit) as a platform to express their psychological distress and seek support. State-of-the-art NLP techniques demonstrate strong potential to automatically detect mental health issues…
Online harassment is a global problem. This article examines perceptions of harm and preferences for remedies associated with online harassment with nearly 4000 participants in 14 countries around the world. The countries in this work…
Increasingly people form opinions based on information they consume on online social media. As a result, it is crucial to understand what type of content attracts people's attention on social media and drive discussions. In this paper we…
In web era, since technology has revolutionized mankind life, plenty of data and information are published on the Internet each day. For instance, news agencies publish news on their websites all over the world. These raw data could be an…
There is increasing interest in building computational models of moral reasoning by people to enable effective interaction by Artificial Intelligence (AI) agents. We examine interactions on social media to understand human moral judgments…
Crises such as the COVID-19 pandemic continuously threaten our world and emotionally affect billions of people worldwide in distinct ways. Understanding the triggers leading to people's emotions is of crucial importance. Social media posts…
Identifying changes in individuals' behaviour and mood, as observed via content shared on online platforms, is increasingly gaining importance. Most research to-date on this topic focuses on either: (a) identifying individuals at risk or…
Decades of research on differences in the language of men and women have established postulates about preferences in lexical, topical, and emotional expression between the two genders, along with their sociological underpinnings. Using a…
Responding to misinformation online can be an exhausting and thankless task. It takes time and energy to write effective content, puts users at risk of online harassment, and strains personal relationships. Despite these challenges, there…
Despite the growing body of research tackling offensive language in social media, this research is predominantly reactive, determining if content already posted in social media is abusive. There is a gap in predictive approaches, which we…
Maternal burnout is a psychological phenomena with documented harms to both mother and child, requiring prompt attention. Mothers experiencing burnout might choose to turn to online anonymous platforms, such as Reddit, to share their…
Imagine a princess asleep in a castle, waiting for her prince to slay the dragon and rescue her. Tales like the famous Sleeping Beauty clearly divide up gender roles. But what about more modern stories, borne of a generation increasingly…
Emotions are integral to human social interactions, with diverse responses elicited by various situational contexts. Particularly, the prevalence of negative emotional states has been correlated with negative outcomes for mental health,…
Cyberbullying and online harassment have serious negative psychological and emotional consequences for the victims, such as decreased life satisfaction, suicidal ideation, self-harming behaviors, depression, anxiety, and others. Most of the…