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Archives are an important source of study for various scholars. Digitization and the web have made archives more accessible and led to the development of several time-aware exploratory search systems. However these systems have been…

Information Retrieval · Computer Science 2018-10-26 Jaspreet Singh , Wolfgang Nejdl , Avishek Anand

The adoption of voice assistants like Alexa or Siri has grown rapidly, allowing users to instantly access information via voice search. Query suggestion is a standard feature of screen-based search experiences, allowing users to explore…

Computation and Language · Computer Science 2023-10-27 Besnik Fetahu , Pedro Faustini , Giuseppe Castellucci , Anjie Fang , Oleg Rokhlenko , Shervin Malmasi

People with special needs like blind and visually impaired (BVI) people can particularly benefit from using voice assistants providing spoken information input and output in everyday life. However, it is crucial to understand their needs…

Human-Computer Interaction · Computer Science 2022-03-14 Christina Oumard , Julian Kreimeier , Timo Götzelmann

Mental health resources available via websites and mobile apps provide support such as advice, journaling, and elements from cognitive behavioral therapy. The proliferation of spoken conversational agents, such as Alexa, Siri, and Google…

Human-Computer Interaction · Computer Science 2020-08-11 Juan C. Quiroz , Tristan Bongolan , Kiran Ijaz

Traditional search methods primarily depend on string matches, while semantic search targets concept-based matches by recognizing underlying intents and contextual meanings of search terms. Semantic search is particularly beneficial for…

Computation and Language · Computer Science 2024-10-02 Phillip Schneider , Florian Matthes

Virtual assistants such as Amazon's Alexa, Apple's Siri, Google Home, and Microsoft's Cortana, are becoming ubiquitous in our daily lives and successfully help users in various daily tasks, such as making phone calls or playing music. Yet,…

Human-Computer Interaction · Computer Science 2021-05-13 Chen Shani , Alexander Libov , Sofia Tolmach , Liane Lewin-Eytan , Yoelle Maarek , Dafna Shahaf

Since being launched in 2014, Alexa, Amazon's versatile cloud-based voice service, is now active in over 100 million households worldwide. Alexa's user-friendly, personalized vocal experience offers customers a more natural way of…

Cryptography and Security · Computer Science 2021-02-24 Yanyan Li , Sara Kim , Eric Sy

Modern conversational agents such as Alexa and Google Assistant represent significant progress in speech recognition, natural language processing, and speech synthesis. But as these agents have grown more realistic, concerns have been…

Human-Computer Interaction · Computer Science 2021-08-05 William Seymour , Max Van Kleek

AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…

Human-Computer Interaction · Computer Science 2023-03-08 Emily Kuang , Ehsan Jahangirzadeh Soure , Mingming Fan , Jian Zhao , Kristen Shinohara

Conversational agents are consistently growing in popularity and many people interact with them every day. While many conversational agents act as personal assistants, they can have many different goals. Some are task-oriented, such as…

Data scientists are constantly creating methods to efficiently and accurately populate big data sets for use in large-scale applications. Many recent efforts utilize crowd-sourcing and textual interfaces. In this paper, we propose a new…

Databases · Computer Science 2019-07-02 Elena Montes , Monique Shotande , Daniel Helm , Christan Grant

Intelligent conversational assistants, such as Apple's Siri, Microsoft's Cortana, and Amazon's Echo, have quickly become a part of our digital life. However, these assistants have major limitations, which prevents users from conversing with…

Human-Computer Interaction · Computer Science 2017-08-11 Ting-Hao Kenneth Huang , Walter S. Lasecki , Amos Azaria , Jeffrey P. Bigham

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Recent advances in natural language processing and deep learning have accelerated the development of digital assistants. In conversational commerce, these assistants help customers find suitable products in online shops through natural…

Human-Computer Interaction · Computer Science 2024-10-03 Kevin Schott , Andrea Papenmeier , Daniel Hienert , Dagmar Kern

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting…

Computation and Language · Computer Science 2024-07-02 Phillip Schneider , Wessel Poelman , Michael Rovatsos , Florian Matthes

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…

Human-Computer Interaction · Computer Science 2024-12-25 Soya Park , Hari Subramonyam , Chinmay Kulkarni

AI-powered scientific research tools are rapidly being integrated into research workflows, yet the field lacks a clear lens into how researchers use these systems in real-world settings. We present and analyze the Asta Interaction Dataset,…

Conversational agents have been gaining increasing popularity in recent years. Influenced by the widespread adoption of task-oriented agents such as Apple Siri and Amazon Alexa, these agents are being deployed into various applications to…

Human-Computer Interaction · Computer Science 2024-01-17 Christopher Clarke , Karthik Krishnamurthy , Walter Talamonti , Yiping Kang , Lingjia Tang , Jason Mars

As a cornerstone of modern information access, search engines have become indispensable in everyday life. With the rapid advancements in AI and natural language processing (NLP) technologies, particularly large language models (LLMs),…

Computation and Language · Computer Science 2025-08-07 Fengran Mo , Kelong Mao , Ziliang Zhao , Hongjin Qian , Haonan Chen , Yiruo Cheng , Xiaoxi Li , Yutao Zhu , Zhicheng Dou , Jian-Yun Nie

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech