Related papers: Examining the Potential for Conversational Explora…
Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…
Voice assistants have been successfully adopted for simple, routine tasks, such as asking for the weather or setting an alarm. However, as people get more familiar with voice assistants, they may increase their expectations for more complex…
In traditional (desktop) e-commerce search, a customer issues a specific query and the system returns a ranked list of products in order of relevance to the query. An increasingly popular alternative in e-commerce search is to issue a…
Active listening is a well-known skill applied in human communication to build intimacy and elicit self-disclosure to support a wide variety of cooperative tasks. When applied to conversational UIs, active listening from machines can also…
Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…
Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…
Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…
Open-domain conversational search (ODCS) aims to provide valuable, up-to-date information, while maintaining natural conversations to help users refine and ultimately answer information needs. However, creating an effective and robust ODCS…
With the release of Amazon Alexa and the first Amazon Echo device, the company revolutionised the smart home. It allowed their users to communicate with, and control, their smart home ecosystem purely using voice commands. However, this…
This paper investigates the implementation of voice-enabled Google Assistant and Amazon Alexa on Raspberry Pi. Virtual Assistants are being a new trend in how we interact or do computations with physical devices. A voice-enabled system…
Currently, adaptive voice applications supported by voice assistants (VA) are very popular (i.e., Alexa skills and Google Home Actions). Under this circumstance, how to design and evaluate these voice interactions well is very important. In…
Conversational systems use spoken language to interact with their users. Although conversational systems, such as Amazon Alexa, are becoming common and afford interesting functionalities, there is little known about the issues users of…
Many Internet of Things (IoT) devices have voice user interfaces (VUIs). One of the most popular VUIs is Amazon's Alexa, which supports more than 47,000 third-party applications ("skills"). We study how Alexa's integration of these skills…
There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming…
Smart home devices have found their way through people's homes as well as hearts. One such smart device is Amazon Alexa. Amazon Alexa is a voice-controlled application that is rapidly gaining popularity. Alexa was primarily used for…
Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…
Conversational assistants process personal data and must comply with data protection regulations that require providers to be transparent with users about how their data is handled. Transparency, in a legal sense, demands preciseness,…
This paper discusses the potential for creating academic resources (tools, data, and evaluation approaches) to support research in conversational search, by focusing on realistic information needs and conversational interactions.…
Conversational search applications offer the prospect of improved user experience in information seeking via agent support. However, it is not clear how searchers will respond to this mode of engagement, in comparison to a conventional…
Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…