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User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

Recent developments in sensing technologies, mobile devices and context-aware user interfaces have made it possible to represent information fusion and situational awareness as a conversational process among actors - human and machine…

Human-Computer Interaction · Computer Science 2015-06-19 Alun Preece , Chris Gwilliams , Christos Parizas , Diego Pizzocaro , Jonathan Z. Bakdash , Dave Braines

This article presents the Cogni-CISMeF project, which aims at improving medical information search in the CISMeF system (Catalog and Index of French-language health resources) by including a conversational agent to interact with the user in…

Information Retrieval · Computer Science 2014-02-12 Nathalie Chaignaud , Valérie Delavigne , Maryvonne Holzem , Jean-Philippe Kotowicz , Alain Loisel

Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…

Information Retrieval · Computer Science 2025-06-13 Fengran Mo , Chuan Meng , Mohammad Aliannejadi , Jian-Yun Nie

Domain specific chatbot applications often involve multi step interactions, such as refining search filters, selecting multiple items, or performing comparisons. Traditional graphical user interfaces (GUIs) handle these workflows by…

Human-Computer Interaction · Computer Science 2025-07-03 Sanjay Krishna Anbalagan , Xinrui Nie , Umesh Mohan , Vijay Kumar Kanamarlapudi , Anughna Kommalapati , Xiaodan Zhao

Conversational Swarm Intelligence (CSI) is a new method for enabling large human groups to hold real-time networked conversations using a technique modeled on the dynamics of biological swarms. Through the novel use of conversational agents…

Human-Computer Interaction · Computer Science 2023-09-08 Louis Rosenberg , Gregg Willcox , Hans Schumann , Miles Bader , Ganesh Mani , Kokoro Sagae , Devang Acharya , Yuxin Zheng , Andrew Kim , Jialing Deng

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Analyzing interaction data provides an opportunity to learn about users, uncover their underlying goals, and create intelligent visualization systems. The first step for intelligent response in visualizations is to enable computers to infer…

Human-Computer Interaction · Computer Science 2020-10-19 Shayan Monadjemi , Roman Garnett , Alvitta Ottley

Finding a product online can be a challenging task for users. Faceted search interfaces, often in combination with recommenders, can support users in finding a product that fits their preferences. However, those preferences are not always…

Information Retrieval · Computer Science 2023-02-14 Dagmar Kern , Wilko van Hoek , Daniel Hienert

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

When users initiate search sessions, their queries are often unclear or might lack of context; this resulting in inefficient document ranking. Multiple approaches have been proposed by the Information Retrieval community to add context and…

Information Retrieval · Computer Science 2022-06-01 Pierre Erbacher , Ludovic Denoyer , Laure Soulier

Conversational search is an approach to information retrieval (IR), where users engage in a dialogue with an agent in order to satisfy their information needs. Previous conceptual work described properties and actions a good agent should…

Computation and Language · Computer Science 2019-12-11 Gustavo Penha , Alexandru Balan , Claudia Hauff

This study embarked on a comprehensive exploration of user preferences between Search Engines and Large Language Models (LLMs) in the context of various information retrieval scenarios. Conducted with a sample size of 100 internet users…

Information Retrieval · Computer Science 2024-01-12 Kevin Matthe Caramancion

The traditional process of building interactive machine learning systems can be viewed as a teacher-learner interaction scenario where the machine-learners are trained by one or more human-teachers. In this work, we explore the idea of…

Human-Computer Interaction · Computer Science 2021-02-23 Nalin Chhibber , Edith Law

The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a…

Information Retrieval · Computer Science 2025-01-07 Kevin Ros , Dhyey Pandya , ChengXiang Zhai

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem…

Information Retrieval · Computer Science 2020-07-07 Lixin Zou , Long Xia , Yulong Gu , Xiangyu Zhao , Weidong Liu , Jimmy Xiangji Huang , Dawei Yin

We propose a unified Implicit Dialog framework for goal-oriented, information seeking tasks of Conversational Search applications. It aims to enable dialog interactions with domain data without replying on explicitly encoded the rules but…

Computation and Language · Computer Science 2018-02-14 Song Feng , R. Chulaka Gunasekara , Sunil Shashidhara , Kshitij P. Fadnis , Lazaros C. Polymenakos

When deploying autonomous agents in the real world, we need effective ways of communicating objectives to them. Traditional skill learning has revolved around reinforcement and imitation learning, each with rigid constraints on the format…

Artificial Intelligence · Computer Science 2019-11-21 Mark Woodward , Chelsea Finn , Karol Hausman

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

Information Retrieval · Computer Science 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

Computation and Language · Computer Science 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach
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