Related papers: Contextual Trust
In 2018 the European Commission highlighted the demand of a human-centered approach to AI. Such a claim is gaining even more relevance considering technologies specifically designed to directly interact and physically collaborate with human…
Trust and reliance are often treated as coupled constructs in human-AI interaction research, with the assumption that calibrating trust will lead to appropriate reliance. We challenge this assumption in educational contexts, where students…
How much are we to trust a decision made by an AI algorithm? Trusting an algorithm without cause may lead to abuse, and mistrusting it may similarly lead to disuse. Trust in an AI is only desirable if it is warranted; thus, calibrating…
In this paper, we present a framework for trust-aware sequential decision-making in a human-robot team. We model the problem as a finite-horizon Markov Decision Process with a reward-based performance metric, allowing the robotic agent to…
Social chatbots based on large language models are increasingly embedded in everyday platforms, yet how users develop trust in these systems over time remains unclear. We present a four-week longitudinal qualitative survey study (N = 27) of…
Trust in human-robot interactions (HRI) is measured in two main ways: through subjective questionnaires and through behavioral tasks. To optimize measurements of trust through questionnaires, the field of HRI faces two challenges: the…
In this paper, we are concerned with trust modeling for agents in networked computing systems. As trust is a subjective notion that is invisible, implicit and uncertain in nature, many attempts have been made to model trust with aid of…
The increasing reliance on Deep Learning models, combined with their inherent lack of transparency, has spurred the development of a novel field of study known as eXplainable AI (XAI) methods. These methods seek to enhance the trust of…
Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…
Trust between humans and artificial intelligence(AI) is an issue which has implications in many fields of human computer interaction. The current issue with artificial intelligence is a lack of transparency into its decision making, and…
The recent revolution of intelligent systems made it possible for robots and autonomous systems to work alongside humans, collaborating with them and supporting them in many domains. It is undeniable that this interaction can have huge…
Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…
The assessment of trust between users is essential for collaboration. General reputation and ID mechanisms may support users' trust assessment. However, these mechanisms lack sensitivity to pairwise interactions and specific experience such…
Perceived trustworthiness underpins how users navigate online information, yet it remains unclear whether large language models (LLMs),increasingly embedded in search, recommendation, and conversational systems, represent this construct in…
Trust is a crucial component in collaborative multiagent systems (MAS) involving humans and autonomous AI agents. Rather than assuming trust based on past system behaviours, it is important to formally verify trust by modelling the current…
The role of trust within Human-Computer Interaction is being redefined. With the increasing omnipresence, autonomy, and opacity of technology, users often struggle to understand the capabilities and limitations of systems. In this article,…
Social contexts play an important role in understanding acceptance and use of technology. However, current approaches used in HCI to describe contextual influence do not capture it appropriately. On the one hand, the often used Technology…
We present a logical framework that enables us to define a formal theory of computational trust in which this notion is analysed in terms of epistemic attitudes towards the possible objects of trust and in relation to existing evidence in…
Emotions that somebody develops based on an argument do not only depend on the argument itself - they are also influenced by a subjective evaluation of the argument's potential impact on the self. For instance, an argument to ban plastic…
In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…