Related papers: Contextual Trust
Trust is one of the cornerstones of human society. One of the evolutionary pressure mechanisms that may have led to its emergence is the presence of incentives for trustworthy behavior. However, this type of reward has received relatively…
To build AI-based systems that users and the public can justifiably trust one needs to understand how machine learning technologies impact trust put in these services. To guide technology developments, this paper provides a systematic…
Trust in automation, or more recently trust in autonomy, has received extensive research attention in the past two decades. The majority of prior literature adopted a "snapshot" view of trust and typically evaluated trust through…
Judging an action's safety requires knowledge of the context in which the action takes place. To human agents who act in various contexts, this may seem obvious: performing an action such as email deletion may or may not be appropriate…
Digitalization is leading us towards a future where people, processes, data and things are not only interacting with each other, but might start forming societies on their own. In these dynamic systems enhanced by artificial intelligence,…
This paper attempts to synthesize various conceptualizations of the term "context" as found in computing literature. Ten conceptual dimensions of context thus emerge -- location; user, task, and system characteristics; physical, social,…
One main challenge in social media is to identify trustworthy information. If we cannot recognize information as trustworthy, that information may become useless or be lost. Opposite, we could consume wrong or fake information with major…
Older adults are increasingly turning to conversational AI for emotional expression. While prior research has examined general attitudes toward AI companionship, little is known about the specific moments when and why older adults choose AI…
Explainable AI (XAI) holds significant promise for enhancing the transparency and trustworthiness of AI-driven threat detection in Security Operations Centers (SOCs). However, identifying the appropriate level and format of explanation,…
With many organizations struggling to gain value from AI deployments, pressure to evaluate AI in an informed manner has intensified. Status quo AI evaluation approaches often mask the operational realities that ultimately determine…
As AI systems become integral to knowledge-intensive work, questions arise not only about their functionality but also their epistemic roles in human-AI interaction. While HCI research has proposed various AI role typologies, it often…
Human-Robot Interaction, in which a robot with some level of autonomy interacts with a human to achieve a specific goal has seen much recent progress. With the introduction of autonomous robots and the possibility of widespread use of those…
Human trust in automation plays an essential role in interactions between humans and automation. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which…
Trust plays a central role in human--robot collaboration, yet its formation is rarely examined under the constraints of fully autonomous interaction. This pilot study investigated how interaction policy influences trust during in-person…
As AI technology develops, trust in AI agents is becoming more important for more AI applications in human society. Possible ways to improve the trust relationship include empathy, success-failure series, and capability (performance).…
In the past few decades, artificial intelligence (AI) technology has experienced swift developments, changing everyone's daily life and profoundly altering the course of human society. The intention of developing AI is to benefit humans, by…
In many large scale distributed systems and on the web, agents need to interact with other unknown agents to carry out some tasks or transactions. The ability to reason about and assess the potential risks in carrying out such transactions…
With ubiquitous exposure of AI systems today, we believe AI development requires crucial considerations to be deemed trustworthy. While the potential of AI systems is bountiful, though, is still unknown-as are their risks. In this work, we…
Leading agent-based trust models address two important needs. First, they show how an agent may estimate the trustworthiness of another agent based on prior interactions. Second, they show how agents may share their knowledge in order to…
Horizontal integration of access technologies to networks and services should be accompanied by some kind of convergence of authentication technologies. The missing link for the federation of user identities across the technological…