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Conversational assistants process personal data and must comply with data protection regulations that require providers to be transparent with users about how their data is handled. Transparency, in a legal sense, demands preciseness,…

Human-Computer Interaction · Computer Science 2025-02-04 Anna Leschanowsky , Farnaz Salamatjoo , Zahra Kolagar , Birgit Popp

The radical advances in telecommunications and computer science have enabled a myriad of applications and novel seamless interaction with computing interfaces. Voice Assistants (VAs) have become a norm for smartphones, and millions of VAs…

Cryptography and Security · Computer Science 2023-02-22 Domna Bilika , Nikoletta Michopoulou , Efthimios Alepis , Constantinos Patsakis

The popularity of voice-controlled smart speakers with intelligent personal assistants (IPAs) like the Amazon Echo and their increasing use as an interface for other Internet of Things (IoT) technologies in the home provides opportunities…

Human-Computer Interaction · Computer Science 2019-10-07 Mirzel Avdic , Jo Vermeulen

AI companions are increasingly popular among teenagers, yet current platforms lack safeguards to address developmental risks and harmful normalization. Despite growing concerns, little is known about how parents and developmental psychology…

Human-Computer Interaction · Computer Science 2025-10-14 Yaman Yu , Mohi , Aishi Debroy , Xin Cao , Karen Rudolph , Yang Wang

We have developed a system for automatic facial expression recognition, which runs on Google Glass and delivers real-time social cues to the wearer. We evaluate the system as a behavioral aid for children with Autism Spectrum Disorder…

Human-Computer Interaction · Computer Science 2020-02-18 Catalin Voss , Peter Washington , Nick Haber , Aaron Kline , Jena Daniels , Azar Fazel , Titas De , Beth McCarthy , Carl Feinstein , Terry Winograd , Dennis Wall

Our work addresses the challenges older adults face with commercial Voice Assistants (VAs), notably in conversation breakdowns and error handling. Traditional methods of collecting user experiences-usage logs and post-hoc interviews-do not…

Human-Computer Interaction · Computer Science 2024-09-25 Amama Mahmood , Junxiang Wang , Chien-Ming Huang

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Conversational AIs, or chatbots, mimic human speech when conversing. Smart assistants facilitate the automation of several tasks that needed human intervention earlier. Because of their accuracy, absence of dependence on human resources,…

Computation and Language · Computer Science 2023-12-05 Aditya Paranjape , Yash Patwardhan , Vedant Deshpande , Aniket Darp , Jayashree Jagdale

Voice assistants have recently achieved remarkable commercial success. However, the current generation of these devices is typically capable of only reactive interactions. In other words, interactions have to be initiated by the user, which…

Virtual assistants (VAs) have seen increased use in recent years due to their ease of use for daily tasks. Despite their growing prevalence, their security and privacy implications are still not well understood. To address this gap, we…

Cryptography and Security · Computer Science 2023-12-25 Borna Kalhor , Sanchari Das

Demographic growth and rise in the average age of the population is increasing the demand for the elderly assistance. Health care oriented ambient intelligence technologies are fundamental to support elderly peoples' autonomy. In this…

Human-Computer Interaction · Computer Science 2023-05-01 Mariya Kilina , Tommaso Elia , Syed Yusha Kareem , Alessandro Carfi , Fulvio Mastrogiovanni

As families face increasingly complex safety challenges in digital and physical environments, generative AI (GenAI) presents new opportunities to support household safety through multiple specialized AI agents. Through a two-phase…

Human-Computer Interaction · Computer Science 2025-08-29 Zikai Wen , Lanjing Liu , Yaxing Yao

Voice assistants provide users a new way of interacting with digital products, allowing them to retrieve information and complete tasks with an increased sense of control and flexibility. Such products are comprised of several machine…

Audio and Speech Processing · Electrical Eng. & Systems 2021-08-27 Shachaf Poran , Gil Amsalem , Amit Beka , Dmitri Goldenberg

Many companies, including Google, Amazon, and Apple, offer voice assistants as a convenient solution for answering general voice queries and accessing their services. These voice assistants have gained popularity and can be easily accessed…

Human-Computer Interaction · Computer Science 2024-09-16 Tina Khezresmaeilzadeh , Elaine Zhu , Kiersten Grieco , Daniel J. Dubois , Konstantinos Psounis , David Choffnes

Determining how voice assistants should broker consent to share data with third party software has proven to be a complex problem. Devices often require users to switch to companion smartphone apps in order to navigate permissions menus for…

Human-Computer Interaction · Computer Science 2022-04-22 William Seymour , Mark Cote , Jose Such

Children are one of the most under-represented groups in speech technologies, as well as one of the most vulnerable in terms of privacy. Despite this, anonymization techniques targeting this population have received little attention. In…

Computers and Society · Computer Science 2025-06-05 Ajinkya Kulkarni , Francisco Teixeira , Enno Hermann , Thomas Rolland , Isabel Trancoso , Mathew Magimai Doss

Intelligent agents such as Alexa, Siri, and Google Assistant are now built into streaming TV systems, allowing people to use voice input to navigate the increasingly complex set of apps available on a TV. However, these systems typically…

Human-Computer Interaction · Computer Science 2019-05-16 Sarah McRoberts , Joshua Wissbroecker , Ruotong Wang , F. Maxwell Harper

AI-based decision support tools (ADS) are increasingly used to augment human decision-making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is critical that we understand workers' experiences with these…

Many artificial intelligence (AI) speakers have recently come to market. Beginning with Amazon Echo, many companies producing their own speaker technologies. Due to the limitations of technology, most speakers have similar functions, but…

Computers and Society · Computer Science 2020-01-15 Min Jin Park , Joshua I. James

With the release of Generative AI systems such as ChatGPT, an increasing interest in using Artificial Intelligence (AI) has been observed across domains, including higher education. While emerging statistics show the popularity of using AI…

Computers and Society · Computer Science 2024-03-26 Bart Rienties , John Domingue , Subby Duttaroy , Christothea Herodotou , Felipe Tessarolo , Denise Whitelock