Related papers: Empathetic Response Generation via Emotion Cause T…
Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…
Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…
Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…
Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i)…
A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…
Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…
Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…
Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…
Empathetic dialog generation aims at generating coherent responses following previous dialog turns and, more importantly, showing a sense of caring and a desire to help. Existing models either rely on pre-defined emotion labels to guide the…
A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…
Empathy is an important characteristic to be considered when building a more intelligent and humanized dialogue agent. However, existing methods did not fully comprehend empathy as a complex process involving three aspects: cognition,…
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…
Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…
Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…
Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…
The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…
Recent approaches to empathetic response generation incorporate emotion causalities to enhance comprehension of both the user's feelings and experiences. However, these approaches suffer from two critical issues. First, they only consider…
Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…
The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…
A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…