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Modern AI assistants are trained to follow instructions, implicitly assuming that users can clearly articulate their goals and the kind of assistance they need. Decades of behavioral research, however, show that people often engage with AI…
Prototyping AI applications is notoriously difficult. While large language model (LLM) prompting has dramatically lowered the barriers to AI prototyping, designers are still prototyping AI functionality and UI separately. We investigate how…
Generative AI is reshaping software work, yet we lack clear guidance on where developers most need support and how to design it responsibly. We report a large-scale, mixed-methods study of N=860 developers examining where, why, and how they…
Cloud architecture design presents significant challenges due to the necessity of clarifying ambiguous requirements and systematically addressing complex trade-offs, especially for novice engineers with limited cloud experience. While…
Traditional UX development methodologies focus on developing ``one size fits all" solutions and lack the flexibility to cater to diverse user needs. In response, a growing interest has arisen in developing more dynamic UX frameworks.…
The Lumiere Project centers on harnessing probability and utility to provide assistance to computer software users. We review work on Bayesian user models that can be employed to infer a users needs by considering a user's background,…
AI-assisted tools support developers in performing cognitively demanding tasks such as bug detection and code readability assessment. Despite the advancements in the technical characteristics of these tools, little is known about how…
Effective collaboration between designers and users is important for fashion design, which can increase the user acceptance of fashion products and thereby create value. However, it remains an enduring challenge, as traditional…
Think-Aloud Computing, a method for capturing users' verbalized thoughts during software tasks, allows eliciting rich contextual insights into evolving intentions, struggles, and decision-making processes of users in real-time. However,…
Deep learning models for natural language processing (NLP) are increasingly adopted and deployed by analysts without formal training in NLP or machine learning (ML). However, the documentation intended to convey the model's details and…
The growing integration of AI tools in student design projects presents an unresolved challenge in HCI education: how should AI-generated content be cited and documented? Traditional citation frameworks -- grounded in credibility,…
Existing fashion recommendation systems encounter difficulties in using visual data for accurate and personalized recommendations. This research describes an innovative end-to-end pipeline that uses artificial intelligence to provide…
Artificial intelligence (AI) tools are being incorporated into scientific research workflows with the potential to enhance efficiency in tasks such as document analysis, question answering (Q&A), and literature search. However, system…
Despite the potential of generative AI (GenAI) design tools to enhance design processes, professionals often struggle to integrate AI into their workflows. Fundamental cognitive challenges include the need to specify all design criteria as…
Concept designers in the entertainment industry create highly detailed, often imaginary environments for movies, games, and TV shows. Their early ideation phase requires intensive research, brainstorming, visual exploration, and combination…
Designers of digital solutions increasingly consult Large Language Models (LLMs) for their work. However, it remains unclear how this may affect the user experiences they produce and there are no established practices. We investigate how…
Artificial Intelligence (AI) has become an important part of our everyday lives, yet user requirements for designing AI-assisted systems in law enforcement remain unclear. To address this gap, we conducted qualitative research on…
As foundation models grow in both popularity and capability, researchers have uncovered a variety of ways that the models can pose a risk to the model's owner, user, or others. Despite the efforts of measuring these risks via benchmarks and…
Researchers and practitioners increasingly consider a human-centered perspective in the design of machine learning-based applications, especially in the context of Explainable Artificial Intelligence (XAI). However, clear methodological…
The unprecedented performance of machine learning models in recent years, particularly Deep Learning and transformer models, has resulted in their application in various domains such as finance, healthcare, and education. However, the…