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User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong…

Computation and Language · Computer Science 2019-08-14 Chien-Sheng Wu , Andrea Madotto , Zhaojiang Lin , Peng Xu , Pascale Fung

Recommender systems are used in many different applications and contexts, however their main goal can always be summarised as "connecting relevant content to interested users". Personalized recommendation algorithms achieve this goal by…

Information Retrieval · Computer Science 2022-07-11 Joey De Pauw , Koen Ruymbeek , Bart Goethals

Sequential Recommendation Systems (SRS) have become essential in many real-world applications. However, existing SRS methods often rely on collaborative filtering signals and fail to capture real-time user preferences, while Conversational…

Information Retrieval · Computer Science 2025-09-12 Yifan Wang , Shen Gao , Jiabao Fang , Rui Yan , Billy Chiu , Shuo Shang

Recent years have witnessed success of sequential modeling, generative recommender, and large language model for recommendation. Though the scaling law has been validated for sequential models, it showed inefficiency in computational…

We propose a reinforcement learning-based approach to optimize conversational strategies for product recommendation across diverse industries. As organizations increasingly adopt intelligent agents to support sales and service operations,…

Information Retrieval · Computer Science 2025-07-03 Kang Liu

Large language model-based agents are increasingly applied in the recommendation field due to their extensive knowledge and strong planning capabilities. While prior research has primarily focused on enhancing either the recommendation…

Information Retrieval · Computer Science 2025-05-05 Shihao Cai , Jizhi Zhang , Keqin Bao , Chongming Gao , Qifan Wang , Fuli Feng , Xiangnan He

Bundle recommender systems recommend sets of items (e.g., pants, shirt, and shoes) to users, but they often suffer from two issues: significant interaction sparsity and a large output space. In this work, we extend multi-round…

Information Retrieval · Computer Science 2022-07-27 Zhankui He , Handong Zhao , Tong Yu , Sungchul Kim , Fan Du , Julian McAuley

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

Artificial Intelligence · Computer Science 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Sequential recommendation aims to capture user preferences by modeling sequential patterns in user-item interactions. However, these models are often influenced by noise such as accidental interactions, leading to suboptimal performance.…

Information Retrieval · Computer Science 2025-10-07 Tongzhou Wu , Yuhao Wang , Maolin Wang , Chi Zhang , Xiangyu Zhao

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…

Human-Computer Interaction · Computer Science 2017-09-18 Svitlana Vakulenko , Ilya Markov , Maarten de Rijke

We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

Computation and Language · Computer Science 2016-10-06 Yueming Sun , Yi Zhang , Yunfei Chen , Roger Jin

Conversational recommendation system (CRS) is able to obtain fine-grained and dynamic user preferences based on interactive dialogue. Previous CRS assumes that the user has a clear target item. However, for many users who resort to CRS,…

Information Retrieval · Computer Science 2022-02-08 Yiming Zhang , Lingfei Wu , Qi Shen , Yitong Pang , Zhihua Wei , Fangli Xu , Bo Long , Jian Pei

We present a novel framework for user representation in large-scale recommender systems, aiming at effectively representing diverse user taste in a generalized manner. Our approach employs a two-stage methodology combining representation…

Information Retrieval · Computer Science 2024-03-04 Ghazal Fazelnia , Sanket Gupta , Claire Keum , Mark Koh , Ian Anderson , Mounia Lalmas

We present an interface that can be leveraged to quickly and effortlessly elicit people's preferences for visual stimuli, such as photographs, visual art and screensavers, along with rich side-information about its users. We plan to employ…

Social and Information Networks · Computer Science 2017-06-28 Pantelis P. Analytis , Tobias Schnabel , Stefan Herzog , Daniel Barkoczi , Thorsten Joachims

Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…

Information Retrieval · Computer Science 2022-12-16 Dongding Lin , Jian Wang , Wenjie Li

Synthetic users are cost-effective proxies for real users in the evaluation of conversational recommender systems. Large language models show promise in simulating human-like behavior, raising the question of their ability to represent a…

Computation and Language · Computer Science 2024-03-27 Se-eun Yoon , Zhankui He , Jessica Maria Echterhoff , Julian McAuley

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

Influenced by the great success of deep learning in computer vision and language understanding, research in recommendation has shifted to inventing new recommender models based on neural networks. In recent years, we have witnessed…

Information Retrieval · Computer Science 2022-02-17 Le Wu , Xiangnan He , Xiang Wang , Kun Zhang , Meng Wang