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Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

In today's digitally-driven world, the demand for personalized and context-aware recommendations has never been greater. Traditional recommender systems have made significant strides in this direction, but they often lack the ability to tap…

Information Retrieval · Computer Science 2025-05-20 Piyush Talegaonkar , Siddhant Hole , Shrinesh Kamble , Prashil Gulechha , Deepali Salapurkar

Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…

Information Retrieval · Computer Science 2025-08-08 Tongyoung Kim , Jeongeun Lee , Soojin Yoon , Sunghwan Kim , Dongha Lee

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem…

Information Retrieval · Computer Science 2020-07-07 Lixin Zou , Long Xia , Yulong Gu , Xiangyu Zhao , Weidong Liu , Jimmy Xiangji Huang , Dawei Yin

Recommender systems are indispensable in the realm of online applications, and sequential recommendation has enjoyed considerable prevalence due to its capacity to encapsulate the dynamic shifts in user interests. However, previous…

Information Retrieval · Computer Science 2024-04-16 Junzhe Jiang , Shang Qu , Mingyue Cheng , Qi Liu , Zhiding Liu , Hao Zhang , Rujiao Zhang , Kai Zhang , Rui Li , Jiatong Li , Min Gao

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Recommender systems are gaining increasing and critical impacts on human and society since a growing number of users use them for information seeking and decision making. Therefore, it is crucial to address the potential unfairness problems…

Information Retrieval · Computer Science 2021-11-08 Yunqi Li , Hanxiong Chen , Shuyuan Xu , Yingqiang Ge , Yongfeng Zhang

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Sequential recommendation is dedicated to offering items of interest for users based on their history behaviors. The attribute-opinion pairs, expressed by users in their reviews for items, provide the potentials to capture user preferences…

Information Retrieval · Computer Science 2024-04-22 Xiaokun Zhang , Bo Xu , Youlin Wu , Yuan Zhong , Hongfei Lin , Fenglong Ma

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

Computation and Language · Computer Science 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…

Information Retrieval · Computer Science 2020-07-02 Wenqiang Lei , Gangyi Zhang , Xiangnan He , Yisong Miao , Xiang Wang , Liang Chen , Tat-Seng Chua

Natural language-based user profiles in recommender systems have been explored for their interpretability and potential to help users scrutinize and refine their interests, thereby improving recommendation quality. Building on this…

Human-Computer Interaction · Computer Science 2025-10-13 Ruixuan Sun , Junyuan Wang , Sanjali Roy , Joseph A. Konstan

This research aims to explore various methods for assessing user feedback in mixed-initiative conversational search (CS) systems. While CS systems enjoy profuse advancements across multiple aspects, recent research fails to successfully…

Information Retrieval · Computer Science 2023-05-09 Paul Owoicho , Ivan Sekulić , Mohammad Aliannejadi , Jeffrey Dalton , Fabio Crestani

Text-based interactive recommendation provides richer user feedback and has demonstrated advantages over traditional interactive recommender systems. However, recommendations can easily violate preferences of users from their past…

Computation and Language · Computer Science 2020-05-05 Ruiyi Zhang , Tong Yu , Yilin Shen , Hongxia Jin , Changyou Chen , Lawrence Carin

Traditional collaborative filtering (CF) based recommender systems tend to perform poorly when the user-item interactions/ratings are highly scarce. To address this, we propose a learning framework that improves collaborative filtering with…

Information Retrieval · Computer Science 2020-12-18 Wenlin Wang , Hongteng Xu , Ruiyi Zhang , Wenqi Wang , Piyush Rai , Lawrence Carin

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a…

Information Retrieval · Computer Science 2022-05-20 Filip Radlinski , Krisztian Balog , Fernando Diaz , Lucas Dixon , Ben Wedin