Related papers: Will Admins Cope? Decentralized Moderation in the …
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
Edge computing provides resources for IoT workloads at the network edge. Monitoring systems are vital for efficiently managing resources and application workloads by collecting, storing, and providing relevant information about the state of…
Nostr is a decentralized social network launched in 2022, emphasizing high availability and censorship resistance. Since launching, it has gained substantial attention, boasting over 100 million posts. Nostr resembles a micro-blogging…
Deplatforming, or banning malicious accounts from social media, is a key tool for moderating online harms. However, the consequences of deplatforming for the wider social media ecosystem have been largely overlooked so far, due to the…
In the hypertrophic and uncharted information world, recommender systems are gatekeepers of knowledge. The evolution of these algorithms is usually an opaque process, but in February 2023, the recommender system of X, formerly Twitter, was…
Social media platforms have witnessed a dynamic landscape of user migration in recent years, fueled by changes in ownership, policy, and user preferences. This paper explores the phenomenon of user migration from established platforms like…
Online social networks have transformed the way in which humans communicate and interact, leading to a new information ecosystem where people send and receive information through multiple channels, including traditional communication media.…
Social media platforms offer numerous benefits and allow people to come together for various causes. Many communities, academia, government agencies, institutions, healthcare, entertainment, and businesses are on social media platforms.…
When toxic online communities on mainstream platforms face moderation measures, such as bans, they may migrate to other platforms with laxer policies or set up their own dedicated websites. Previous work suggests that within mainstream…
In recent years, offensive, abusive and hateful language, sexism, racism and other types of aggressive and cyberbullying behavior have been manifesting with increased frequency, and in many online social media platforms. In fact, past…
Social media users may perceive moderation decisions by the platform differently, which can lead to frustration and dropout. This study investigates users' perceived justice and fairness of online moderation decisions when they are exposed…
Due to the worldwide accessibility to the Internet along with the continuous advances in mobile technologies, physical and digital worlds have become completely blended, and the proliferation of social media platforms has taken a leading…
Most platforms, including Reddit, face a dilemma when applying interventions such as subreddit bans to toxic communities -- do they risk angering their user base by proactively enforcing stricter controls on discourse or do they defer…
Social media is inherently about connecting and interacting with others. Different social media platforms have unique characteristics and user bases. Moreover, people use different platforms for various social and entertainment purposes.…
This paper develops a theoretical model to study the economic incentives for a social media platform to moderate user-generated content. We show that a self-interested platform can use content moderation as an effective marketing tool to…
In the age of information abundance, attention is a coveted resource. Social media platforms vigorously compete for users' engagement, influencing the evolution of their opinions on a variety of topics. With recommendation algorithms often…
Recent years have seen a marked increase in the spread of misinformation, a phenomenon which has been accelerated and amplified by social media such as Facebook and Twitter. While some actors spread misinformation to push a specific agenda,…
Millions of online communities are governed by volunteer moderators, who shape their communities by setting and enforcing rules, recruiting additional moderators, and participating in the community themselves. These moderators must…
Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain online communities. However, as social platforms like Reddit…
The 21st century has redefined the way we communicate, our concept of individual and group privacy, and the dynamics of acceptable behavioral norms. The messaging dynamics on Twitter, an internet social network, has opened new ways/modes of…