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The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…
Even with various regulations in place across countries and social media platforms (Government of India, 2021; European Parliament and Council of the European Union, 2022, digital abusive speech remains a significant issue. One potential…
In today's digital world, social media plays a significant role in facilitating communication and content sharing. However, the exponential rise in user-generated content has led to challenges in maintaining a respectful online environment.…
Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation…
The proliferation of harmful content shared online poses a threat to online information integrity and the integrity of discussion across platforms. Despite various moderation interventions adopted by social media platforms, researchers and…
Large language models (LLMs) are increasingly being used for emotional support. They are also being developed for formal therapy purposes. However, LLMs like ChaptGPT or Llama are often developed with content moderation guardrails that…
Given the societal impact of unsafe content generated by large language models (LLMs), ensuring that LLM services comply with safety standards is a crucial concern for LLM service providers. Common content moderation methods are limited by…
The proliferation of harmful and offensive content is a problem that many online platforms face today. One of the most common approaches for moderating offensive content online is via the identification and removal after it has been posted,…
Offensive Language detection in social media platforms has been an active field of research over the past years. In non-native English spoken countries, social media users mostly use a code-mixed form of text in their posts/comments. This…
To protect users from massive hateful content, existing works studied automated hate speech detection. Despite the existing efforts, one question remains: do automated hate speech detectors conform to social media content policies? A…
Polarization, declining trust, and wavering support for democratic norms are pressing threats to U.S. democracy. Exposure to verified and quality news may lower individual susceptibility to these threats and make citizens more resilient to…
This study evaluates the effectiveness of ChatGPT, an advanced AI model for natural language processing, in identifying targeting and inappropriate language in online comments. With the increasing challenge of moderating vast volumes of…
Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…
Online conversations can be toxic and subjected to threats, abuse, or harassment. To identify toxic text comments, several deep learning and machine learning models have been proposed throughout the years. However, recent studies…
Detecting online sexual predatory behaviours and abusive language on social media platforms has become a critical area of research due to the growing concerns about online safety, especially for vulnerable populations such as children and…
This study explores real-world human interactions with large language models (LLMs) in diverse, unconstrained settings in contrast to most prior research focusing on ethically trimmed models like ChatGPT for specific tasks. We aim to…
As the volume of video content online grows exponentially, the demand for moderation of unsafe videos has surpassed human capabilities, posing both operational and mental health challenges. While recent studies demonstrated the merits of…
Unlike regular tokens derived from existing text corpora, special tokens are artificially created to annotate structured conversations during the fine-tuning process of Large Language Models (LLMs). Serving as metadata of training data,…
Large language models (LLMs) have introduced substantial challenges to software quality assurance due to their generative, probabilistic, and open-ended nature, which intensifies the oracle problem and limits the applicability of…
Hate Speech has become a major content moderation issue for online social media platforms. Given the volume and velocity of online content production, it is impossible to manually moderate hate speech related content on any platform. In…