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Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

In this study, we develop a dialogue system for a dialogue robot competition. In the system, the characteristics of sightseeing spots are expressed as "attribute vectors" in advance, and the user is questioned on the different attributes of…

Human-Computer Interaction · Computer Science 2022-10-18 Motoyuki Suzuki , Shintaro Sodeya , Taichi Nakamura

Despite the recent advances in open-domain dialogue systems, building a reliable evaluation metric is still a challenging problem. Recent studies proposed learnable metrics based on classification models trained to distinguish the correct…

Computation and Language · Computer Science 2023-05-26 ChaeHun Park , Seungil Chad Lee , Daniel Rim , Jaegul Choo

Open-domain conversational search (ODCS) aims to provide valuable, up-to-date information, while maintaining natural conversations to help users refine and ultimately answer information needs. However, creating an effective and robust ODCS…

Computation and Language · Computer Science 2023-04-06 Zihao Wang , Ali Ahmadvand , Jason Choi , Payam Karisani , Eugene Agichtein

Knowledge-grounded dialogue is a task of generating an informative response based on both discourse context and external knowledge. As we focus on better modeling the knowledge selection in the multi-turn knowledge-grounded dialogue, we…

Computation and Language · Computer Science 2020-06-17 Byeongchang Kim , Jaewoo Ahn , Gunhee Kim

The open domain-dialogue system Alquist has a goal to conduct a coherent and engaging conversation that can be considered as one of the benchmarks of social intelligence. The fourth version of the system, developed within the Alexa Prize…

Computation and Language · Computer Science 2021-09-17 Jakub Konrád , Jan Pichl , Petr Marek , Petr Lorenc , Van Duy Ta , Ondřej Kobza , Lenka Hýlová , Jan Šedivý

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Lemao Liu , Tingchen Fu , Shuming Shi , Dongyan Zhao , Rui Yan

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

Computation and Language · Computer Science 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

Despite advances in language and speech technologies, no open-source system enables full speech-to-speech, multi-turn dialogue with integrated tool use and agentic reasoning. We introduce AURA (Agent for Understanding, Reasoning, and…

Artificial Intelligence · Computer Science 2025-07-01 Leander Melroy Maben , Gayathri Ganesh Lakshmy , Srijith Radhakrishnan , Siddhant Arora , Shinji Watanabe

With the evolution of pre-trained language models, current open-domain dialogue systems have achieved great progress in conducting one-session conversations. In contrast, Multi-Session Conversation (MSC), which consists of multiple sessions…

Computation and Language · Computer Science 2023-02-03 Tong Zhang , Yong Liu , Boyang Li , Zhiwei Zeng , Pengwei Wang , Yuan You , Chunyan Miao , Lizhen Cui

We present a novel natural language generation system for spoken dialogue systems capable of entraining (adapting) to users' way of speaking, providing contextually appropriate responses. The generator is based on recurrent neural networks…

Computation and Language · Computer Science 2017-09-18 Ondřej Dušek , Filip Jurčíček

We introduce CRS Arena, a research platform for scalable benchmarking of Conversational Recommender Systems (CRS) based on human feedback. The platform displays pairwise battles between anonymous conversational recommender systems, where…

Information Retrieval · Computer Science 2024-12-17 Nolwenn Bernard , Hideaki Joko , Faegheh Hasibi , Krisztian Balog

Transformer-based models have demonstrated excellent capabilities of capturing patterns and structures in natural language generation and achieved state-of-the-art results in many tasks. In this paper we present a transformer-based model…

Computation and Language · Computer Science 2021-05-20 Giovanni Bonetta , Rossella Cancelliere , Ding Liu , Paul Vozila

Dialog systems, such as voice assistants, are expected to engage with users in complex, evolving conversations. Unfortunately, traditional automatic speech recognition (ASR) systems deployed in such applications are usually trained to…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-17 Hitesh Tulsiani , David M. Chan , Shalini Ghosh , Garima Lalwani , Prabhat Pandey , Ankish Bansal , Sri Garimella , Ariya Rastrow , Björn Hoffmeister

Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild"…

Open-domain multi-turn conversations mainly have three features, which are hierarchical semantic structure, redundant information, and long-term dependency. Grounded on these, selecting relevant context becomes a challenge step for…

Computation and Language · Computer Science 2021-02-19 Lei Shen , Haolan Zhan , Xin Shen , Yang Feng

Conversational agents have begun to rise both in the academic (in terms of research) and commercial (in terms of applications) world. This paper investigates the task of building a non-goal driven conversational agent, using neural network…

Computation and Language · Computer Science 2019-02-01 Raffaele Piccini , Gerasimos Spanakis