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Effective evaluation methods remain a significant challenge for research on open-domain conversational dialogue systems. Explicit satisfaction ratings can be elicited from users, but users often do not provide ratings when asked, and those…

Computation and Language · Computer Science 2023-02-01 Cat P. Le , Luke Dai , Michael Johnston , Yang Liu , Marilyn Walker , Reza Ghanadan

Evaluating open-domain dialogue systems is challenging for reasons such as the one-to-many problem, i.e., many appropriate responses other than just the golden response. As of now, automatic evaluation methods need better consistency with…

Computation and Language · Computer Science 2023-09-19 Zhengliang Shi , Weiwei Sun , Shuo Zhang , Zhen Zhang , Pengjie Ren , Zhaochun Ren

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue…

Computation and Language · Computer Science 2022-03-22 Yi-Lin Tuan , Sajjad Beygi , Maryam Fazel-Zarandi , Qiaozi Gao , Alessandra Cervone , William Yang Wang

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

Computation and Language · Computer Science 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

LLM agents are increasingly deployed to plan, retrieve, and write with tools, yet evaluation still leans on static benchmarks and small human studies. We present the Agent-Testing Agent (ATA), a meta-agent that combines static code…

Computation and Language · Computer Science 2025-08-26 Sameer Komoravolu , Khalil Mrini

To hold a true conversation, an intelligent agent should be able to occasionally take initiative and recommend the next natural conversation topic. This is a challenging task. A topic suggested by the agent should be relevant to the person,…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Eugene Agichtein

In this paper we introduce a novel, open domain socialbot for the Amazon Alexa Prize competition, aimed at carrying on friendly conversations with users on a variety of topics. We present our modular system, highlighting our different data…

Computation and Language · Computer Science 2018-01-08 Kevin K. Bowden , Jiaqi Wu , Shereen Oraby , Amita Misra , Marilyn Walker

Open-domain dialogue systems have started to engage in continuous conversations with humans. Those dialogue systems are required to be adjusted to the human interlocutor and evaluated in terms of their perspective. However, it is…

Computation and Language · Computer Science 2024-01-05 Yuma Tsuta , Naoki Yoshinaga , Shoetsu Sato , Masashi Toyoda

Recent work building open-domain chatbots has demonstrated that increasing model size improves performance. On the other hand, latency and connectivity considerations dictate the move of digital assistants on the device. Giving a digital…

Computation and Language · Computer Science 2022-04-11 Greyson Gerhard-Young , Raviteja Anantha , Srinivas Chappidi , Björn Hoffmeister

We propose a novel method for selecting coherent and diverse responses for a given dialogue context. The proposed method re-ranks response candidates generated from conversational models by using event causality relations between events in…

Computation and Language · Computer Science 2019-06-25 Shohei Tanaka , Koichiro Yoshino , Katsuhito Sudoh , Satoshi Nakamura

Open-domain conversational question answering can be viewed as two tasks: passage retrieval and conversational question answering, where the former relies on selecting candidate passages from a large corpus and the latter requires better…

Computation and Language · Computer Science 2022-11-18 Hung-Chieh Fang , Kuo-Han Hung , Chao-Wei Huang , Yun-Nung Chen

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Due to emergent capabilities, large language models (LLMs) have been utilized as language-based agents to perform a variety of tasks and make decisions with an increasing degree of autonomy. These autonomous agents can understand high-level…

Computation and Language · Computer Science 2024-08-21 Tanmana Sadhu , Ali Pesaranghader , Yanan Chen , Dong Hoon Yi

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…

Computation and Language · Computer Science 2019-07-12 Andrei C. Coman , Koichiro Yoshino , Yukitoshi Murase , Satoshi Nakamura , Giuseppe Riccardi

The third version of the open-domain dialogue system Alquist developed within the Alexa Prize 2020 competition is designed to conduct coherent and engaging conversations on popular topics. The main novel contribution is the introduction of…

Computation and Language · Computer Science 2020-11-09 Jan Pichl , Petr Marek , Jakub Konrád , Petr Lorenc , Van Duy Ta , Jan Šedivý

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…

Computation and Language · Computer Science 2020-06-12 Sarah E. Finch , Jinho D. Choi

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May