Related papers: EMP-EVAL: A Framework for Measuring Empathy in Ope…

We present Empathic Prompting, a novel framework for multimodal human-AI interaction that enriches Large Language Model (LLM) conversations with implicit non-verbal context. The system integrates a commercial facial expression recognition…

Large Language Models (LLMs) are increasingly deployed in human-centric applications, yet they often fail to provide substantive emotional support. While Reinforcement Learning (RL) has been utilized to enhance empathy of LLMs, existing…

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Automatic emotion recognition in conversation (ERC) is crucial for emotion-aware conversational artificial intelligence. This paper proposes a distribution-based framework that formulates ERC as a sequence-to-sequence problem for emotion…

Despite recent progress in open-domain dialogue evaluation, how to develop automatic metrics remains an open problem. We explore the potential of dialogue evaluation featuring dialog act information, which was hardly explicitly modeled in…

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel,…

Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…

When someone claims to be empathic, it does not necessarily mean they are perceived as empathic by the person receiving it. Empathy promotes supportive communication, yet the relationship between listeners' trait and state empathy and…

We present STUDIES, a new speech corpus for developing a voice agent that can speak in a friendly manner. Humans naturally control their speech prosody to empathize with each other. By incorporating this "empathetic dialogue" behavior into…

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

This paper introduces a novel Self-supervised Fine-grained Dialogue Evaluation framework (SelF-Eval). The core idea is to model the correlation between turn quality and the entire dialogue quality. We first propose a novel automatic data…

Reactions such as gestures, facial expressions, and vocalizations are an abundant, naturally occurring channel of information that humans provide during interactions. A robot or other agent could leverage an understanding of such implicit…

Empathetic response generation is increasingly significant in AI, necessitating nuanced emotional and cognitive understanding coupled with articulate response expression. Current large language models (LLMs) excel in response expression;…

Empathic accuracy (EA) is the ability to accurately understand another person\textquotesingle s thoughts and feelings, which is crucial for social and psychological interactions. Traditionally, EA is assessed by comparing a…

Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…

In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

Human emotions are inherently ambiguous and impure. When designing systems to anticipate human emotions based on speech, the lack of emotional purity must be considered. However, most of the current methods for speech emotion classification…

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…