Related papers: EMP-EVAL: A Framework for Measuring Empathy in Ope…
Comprehensive evaluation of mobile agents can significantly advance their development and real-world applicability. However, existing benchmarks lack practicality and scalability due to the extensive manual effort in defining task reward…
The first objective of this paper are to introduce a strong theoretical concept as a proposed model that visualizes the process of realizing empathy, based on the ample analysis of the collected work in the survey. Secondly, the intended…
From the last decade, researchers in the field of machine learning (ML) and assistive developmental robotics (ADR) have taken an interest in artificial empathy (AE) as a possible future paradigm for human-robot interaction (HRI). Humans…
In the context of education technology, empathic interaction with the user and feedback by the learning system using multiple inputs such as video, voice and text inputs is an important area of research. In this paper, a nonintrusive,…
Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…
Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…
Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…
This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…
We present an automated evaluation method to measure fluidity in conversational dialogue systems. The method combines various state of the art Natural Language tools into a classifier, and human ratings on these dialogues to train an…
Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated…
Open-domain human-computer conversation has been attracting increasing attention over the past few years. However, there does not exist a standard automatic evaluation metric for open-domain dialog systems; researchers usually resort to…
The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on…
Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…
Empathetic response generation, aiming to understand the user's situation and feelings and respond empathically, is crucial in building human-like dialogue systems. Traditional approaches typically employ maximum likelihood estimation as…
A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…
Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…
Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…
In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…
At the heart of improving conversational AI is the open problem of how to evaluate conversations. Issues with automatic metrics are well known (Liu et al., 2016, arXiv:1603.08023), with human evaluations still considered the gold standard.…
Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…