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Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…

Human-Computer Interaction · Computer Science 2022-05-02 Q. Vera Liao , S. Shyam Sundar

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

Recently, a lot of attention has been given to undesired consequences of Artificial Intelligence (AI), such as unfair bias leading to discrimination, or the lack of explanations of the results of AI systems. There are several important…

Computers and Society · Computer Science 2019-12-23 Richard Benjamins , Alberto Barbado , Daniel Sierra

Responsible Artificial Intelligence (RAI) is a combination of ethics associated with the usage of artificial intelligence aligned with the common and standard frameworks. This survey paper extensively discusses the global and national…

Computers and Society · Computer Science 2025-04-22 Thippa Reddy Gadekallu , Kapal Dev , Sunder Ali Khowaja , Weizheng Wang , Hailin Feng , Kai Fang , Sharnil Pandya , Wei Wang

The past decade has observed a significant advancement in AI with deep learning-based models being deployed in diverse scenarios, including safety-critical applications. As these AI systems become deeply embedded in our societal…

Computers and Society · Computer Science 2025-11-06 Dave Mbiazi , Meghana Bhange , Maryam Babaei , Ivaxi Sheth , Patrik Kenfack , Samira Ebrahimi Kahou

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

Artificial Intelligence (AI), particularly through the advent of large-scale generative AI (GenAI) models such as Large Language Models (LLMs), has become a transformative element in contemporary technology. While these models have unlocked…

Software Engineering · Computer Science 2024-01-19 Boming Xia , Qinghua Lu , Liming Zhu , Sung Une Lee , Yue Liu , Zhenchang Xing

Our research endeavors to advance the concept of responsible artificial intelligence (AI), a topic of increasing importance within EU policy discussions. The EU has recently issued several publications emphasizing the necessity of trust in…

Artificial Intelligence · Computer Science 2024-03-12 Sabrina Goellner , Marina Tropmann-Frick , Bostjan Brumen

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Despite Artificial Intelligence (AI) transformative potential for public sector services, decision-making, and administrative efficiency, adoption remains uneven due to complex technical, organizational, and institutional challenges.…

The rapid progress in Large Language Models (LLMs) could transform many fields, but their fast development creates significant challenges for oversight, ethical creation, and building user trust. This comprehensive review looks at key trust…

Computers and Society · Computer Science 2024-07-22 Md Meftahul Ferdaus , Mahdi Abdelguerfi , Elias Ioup , Kendall N. Niles , Ken Pathak , Steven Sloan

Artificial Intelligence (AI) is transforming sectors such as healthcare, finance, and autonomous systems, offering powerful tools for innovation. Yet its rapid integration raises urgent ethical concerns related to data ownership, privacy,…

Artificial Intelligence · Computer Science 2025-06-03 Aasish Kumar Sharma , Dimitar Kyosev , Julian Kunkel

As the range of potential uses for Artificial Intelligence (AI), in particular machine learning (ML), has increased, so has awareness of the associated ethical issues. This increased awareness has led to the realisation that existing…

Computers and Society · Computer Science 2021-02-19 Jessica Morley , Anat Elhalal , Francesca Garcia , Libby Kinsey , Jakob Mokander , Luciano Floridi

Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…

Computers and Society · Computer Science 2023-06-14 Yanchen Wang , Lisa Singh

Organizations of all sizes, across all industries and domains are leveraging artificial intelligence (AI) technologies to solve some of their biggest challenges around operations, customer experience, and much more. However, due to the…

Computers and Society · Computer Science 2022-11-24 Navdeep Gill , Abhishek Mathur , Marcos V. Conde

The utilization of artificial intelligence (AI) applications has experienced tremendous growth in recent years, bringing forth numerous benefits and conveniences. However, this expansion has also provoked ethical concerns, such as privacy…

Artificial Intelligence (AI) is transforming our daily life with several applications in healthcare, space exploration, banking and finance. These rapid progresses in AI have brought increasing attention to the potential impacts of AI…

Computers and Society · Computer Science 2022-06-08 Lionel Nganyewou Tidjon , Foutse Khomh

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

The emergence of generative artificial intelligence (GAI) and large language models (LLMs) such ChatGPT has enabled the realization of long-harbored desires in software and robotic development. The technology however, has brought with it…

The popularisation of applying AI in businesses poses significant challenges relating to ethical principles, governance, and legal compliance. Although businesses have embedded AI into their day-to-day processes, they lack a unified…

Artificial Intelligence · Computer Science 2024-12-09 Haocheng Lin