Related papers: A Personalized Utterance Style (PUS) based Dialogu…
We present a novel approach to dialogue state tracking and referring expression resolution tasks. Successful contextual understanding of multi-turn spoken dialogues requires resolving referring expressions across turns and tracking the…
In this paper, we study the task of selecting the optimal response given a user and system utterance history in retrieval-based multi-turn dialog systems. Recently, pre-trained language models (e.g., BERT, RoBERTa, and ELECTRA) showed…
Conversational Recommender Systems (CRSs) have become increasingly popular as a powerful tool for providing personalized recommendation experiences. By directly engaging with users in a conversational manner to learn their current and…
Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…
To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…
Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…
Spoken language understanding (SLU) is an essential component in conversational systems. Most SLU component treats each utterance independently, and then the following components aggregate the multi-turn information in the separate phases.…
The success or failure of a project is highly related to recognizing the right stakeholders and accurately finding and discovering their requirements. However, choosing the proper elicitation technique was always a considerable challenge…
Many human interactions, such as political debates, are carried out in group settings, where there are arbitrarily many participants, each with different views and agendas. To explore such complex social settings, we present SAUCE: a…
Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…
Recently, Large Language Models (LLMs) have been widely employed in Conversational Recommender Systems (CRSs). Unlike traditional language model approaches that focus on training, all existing LLMs-based approaches are mainly centered…
Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…
Speaking aloud to a wearable AR assistant in public can be socially awkward, and re-articulating the same requests every day creates unnecessary effort. We present SpeechLess, a wearable AR assistant that introduces a speech-based intent…
Real-time conversational assistants for procedural tasks often depend on video input, which can be computationally expensive and compromise user privacy. For the first time, we propose a real-time conversational assistant that provides…
Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…
The ability of a dialog system to express prespecified language style during conversations has a direct, positive impact on its usability and on user satisfaction. We introduce a new prototype-to-style (PS) framework to tackle the challenge…
Grounding natural language instructions on the web to perform previously unseen tasks enables accessibility and automation. We introduce a task and dataset to train AI agents from open-domain, step-by-step instructions originally written…
Personalization and contextual coherence are two essential components in building effective persona-grounded dialogue systems. These aspects play a crucial role in enhancing user engagement and ensuring responses are more relevant and…
Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…
Human-computer dialog plays a prominent role in interactions conducted at kiosks (e.g., withdrawing money from an atm or filling your car with gas), on smartphones (e.g., installing and configuring apps), and on the web (e.g., booking a…