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Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…
Decision-making is increasingly supported by machine recommendations. In healthcare, for example, a clinical decision support system is used by the physician to find a treatment option for a patient. In doing so, people can rely too much on…
Algorithms are becoming more widely used in business, and businesses are becoming increasingly concerned that their algorithms will cause significant reputational or financial damage. We should emphasize that any of these damages stem from…
The era of pervasive computing has resulted in countless devices that continuously monitor users and their environment, generating an abundance of user behavioural data. Such data may support improving the quality of service, but may also…
Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…
Both the general public and academic communities have raised concerns about sycophancy, the phenomenon of artificial intelligence (AI) excessively agreeing with or flattering users. Yet, beyond isolated media reports of severe consequences,…
Recent AI ethics has focused on applying abstract principles downward to practice. This paper moves in the other direction. Ethical insights are generated from the lived experiences of AI-designers working on tangible human problems, and…
Artificial intelligence is already being applied in and impacting many important sectors in society, including healthcare, finance, and policing. These applications will increase as AI capabilities continue to progress, which has the…
The ethics of artificial intelligence (AI) systems has risen as an imminent concern across scholarly communities. This concern has propagated a great interest in algorithmic fairness. Large research agendas are now devoted to increasing…
AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…
This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
Generative AI is transforming the provision of expert services. This article uses a series of one-shot experiments to quantify the behavioral, welfare and distribution consequences of large language models (LLMs) on AI-AI, Human-Human,…
Building reliable deception detectors for AI systems -- methods that could predict when an AI system is being strategically deceptive without necessarily requiring behavioural evidence -- would be valuable in mitigating risks from advanced…
The widespread use of artificial intelligence (AI) in many domains has revealed numerous ethical issues from data and design to deployment. In response, countless broad principles and guidelines for ethical AI have been published, and…
Prior research in psychology has found that people's decisions are often inconsistent. An individual's decisions vary across time, and decisions vary even more across people. Inconsistencies have been identified not only in subjective…
Recent advances in generative AI technologies like large language models have boosted the incorporation of AI assistance in writing workflows, leading to the rise of a new paradigm of human-AI co-creation in writing. To understand how…
Information has exploded on the Internet and mobile with the advent of the big data era. In particular, recommendation systems are widely used to help consumers who struggle to select the best products among such a large amount of…
Generative AI has ushered in the ability to generate content that closely mimics human contributions, introducing an unprecedented threat: Deployed en masse, these models can be used to manipulate public opinion and distort perceptions,…
As AI advances in text generation, human trust in AI generated content remains constrained by biases that go beyond concerns of accuracy. This study explores how bias shapes the perception of AI versus human generated content. Through three…