Related papers: E-commerce users' preferences for delivery options
The potential for drone delivery services to transform logistics systems and consumer behavior has gained increasing attention. However, comprehensive empirical evidence on consumer delivery choice behavior within the context of…
As platforms increasingly deploy robots alongside human labor in last-mile logistics, little is known about how contextual features like product attributes, environmental conditions, and psychological mechanisms shape consumer preference in…
A variety of goods and services in the contemporary world requires permanent improvement of services e-commerce platform performance. Modern society is so deeply integrated with mail deliveries, purchasing of goods and services online, that…
This paper presents the behavioral study's results on willingness-to-pay the extra money by the customers for e-groceries deliveries based on crowd-shipping. The proposed methodology was tested for Ukraine, i.e., a developing country where…
Same-day delivery for e-commerce has become a popular service. Companies usually offer several time delivery options with the earliest one being next hour delivery. Due to tight delivery deadlines and thin margins, companies often find it…
In this paper, we study the pickup and delivery problem with multiple transportation modalities, and address the challenge of efficiently allocating transportation resources while price matching users with their desired delivery modes. More…
Urban food delivery services have become an integral part of daily life, yet their mobility and environmental externalities remain poorly addressed by planners. Most studies neglect whether consumers pay enough to internalize the broader…
Since the COVID-19 pandemic, online grocery shopping has rapidly reshaped consumer behavior worldwide, fueled by ever-faster delivery promises aimed at maximizing convenience. Yet, this growth has also substantially increased urban traffic…
The rapid growth of the e-commerce market creates new dynamics in the logistics landscape, which has been evolving for decades in cities around the world. It is a challenge for businesses and planners to meet the high demand for logistics…
We study a pickup-and-delivery problem that arises when customers randomly submit requests over the course of a day from a choice of vendors on a collaborative e-commerce portal. Based on the attributes of a customer request, a dispatcher…
It can be observed that the purchasing decision of an individual consumer in an electronic marketplace is determined by a set of factors, such as personal characteristics of the consumer, product pricing, minimum price-quantity combination…
Time-sensitive parcel deliveries, shipments requested for delivery in a day or less, are an increasingly important research subject. It is challenging to deal with these deliveries from a carrier perspective since it entails additional…
We describe a novel decision-making problem developed in response to the demands of retail electronic commerce (e-commerce). While working with logistics and retail industry business collaborators, we found that the cost of delivery of…
Different from shopping at retail stores, consumers on e-commerce platforms usually cannot touch or try products before purchasing, which means that they have to make decisions when they are uncertain about the outcome (e.g., satisfaction…
The e-commerce boom has led to overwhelming demand for personalized delivery services. Accordingly, various start-ups and tech companies provide crowd-shipping services that aim to be more efficient and effective than traditional logistics…
This paper examines the mode choice behaviour of people who may act as occasional couriers to provide crowd-shipping (CS) deliveries. Given its recent increase in popularity, online grocery services have become the main market for…
The COVID-19 pandemic dramatically catalyzed the proliferation of e-shopping. The dramatic growth of e-shopping will undoubtedly cause significant impacts on travel demand. As a result, transportation modeller's ability to model e-shopping…
The objective of this study is to understand how senders choose shipping services for different products, given the availability of both emerging crowd-shipping (CS) and traditional carriers in a logistics market. Using data collected from…
. This paper explores consumer behavior towards food delivery apps, focusing on attributes like restaurant variety, food packaging quality, and application design and user interface. The study reveals that a diverse range of restaurants…
We study the tactical time slot management problem under mixed logit demand for attended home delivery in subscription settings. We propose a static mixed-integer linear programming model that integrates delivery slot assortment, price…