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In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…

Computation and Language · Computer Science 2023-10-23 Shehzaad Dhuliawala , Vilém Zouhar , Mennatallah El-Assady , Mrinmaya Sachan

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…

Human-Computer Interaction · Computer Science 2025-08-12 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

Computers and Society · Computer Science 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

Robots and other artificial intelligence (AI) systems are widely perceived as moral agents responsible for their actions. As AI proliferates, these perceptions may become entangled via the moral spillover of attitudes towards one AI to…

Artificial Intelligence · Computer Science 2024-12-10 Aikaterina Manoli , Janet V. T. Pauketat , Jacy Reese Anthis

In the future, artificial learning agents are likely to become increasingly widespread in our society. They will interact with both other learning agents and humans in a variety of complex settings including social dilemmas. We argue that…

Artificial Intelligence · Computer Science 2022-02-22 Tobias Baumann

As AI closely interacts with human society, it is crucial to ensure that its behavior is safe, altruistic, and aligned with human ethical and moral values. However, existing research on embedding ethical considerations into AI remains…

Artificial Intelligence · Computer Science 2025-11-07 Feifei Zhao , Hui Feng , Haibo Tong , Zhengqiang Han , Erliang Lin , Enmeng Lu , Yinqian Sun , Yi Zeng

One critical aspect of building human-centered, trustworthy artificial intelligence (AI) systems is maintaining calibrated trust: appropriate reliance on AI systems outperforms both overtrust (e.g., automation bias) and undertrust (e.g.,…

Computation and Language · Computer Science 2026-02-03 Siyu Yan , Lusha Zhu , Jian-Qiao Zhu

Effective human-AI collaboration requires humans to accurately gauge AI capabilities and calibrate their trust accordingly. Humans often have context-dependent private information, referred to as Unique Human Knowledge (UHK), that is…

Human-Computer Interaction · Computer Science 2025-11-07 Zenan Chen , Ruijiang Gao , Yingzhi Liang

System prompts for AI coding agents increasingly employ motivational framing -- from neutral task descriptions to fear-driven threats -- yet no controlled study has examined whether such framing affects agent behavior. We present two…

Software Engineering · Computer Science 2026-03-17 Wu Ji

There is general agreement that fostering trust and cooperation within the AI development ecosystem is essential to promote the adoption of trustworthy AI systems. By embedding Large Language Model (LLM) agents within an evolutionary…

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

Humans often assume that robots are rational. We believe robots take optimal actions given their objective; hence, when we are uncertain about what the robot's objective is, we interpret the robot's actions as optimal with respect to our…

Robotics · Computer Science 2019-09-13 Dylan P. Losey , Dorsa Sadigh

In 1950, Alan Turing proposed an imitation game as the ultimate test of whether a machine was intelligent: could a machine imitate a human so well that its answers to questions indistinguishable from a human. Ever since, creating…

General Economics · Economics 2022-01-13 Erik Brynjolfsson

People are known to judge artificial intelligence using a utilitarian moral philosophy and humans using a moral philosophy emphasizing perceived intentions. But why do people judge humans and machines differently? Psychology suggests that…

Computers and Society · Computer Science 2023-09-20 Jingling Zhang , Jane Conway , César A. Hidalgo

Automated decision systems (ADS) have become ubiquitous in many high-stakes domains. Those systems typically involve sophisticated yet opaque artificial intelligence (AI) techniques that seldom allow for full comprehension of their inner…

Human-Computer Interaction · Computer Science 2021-09-14 Jakob Schoeffer , Yvette Machowski , Niklas Kuehl

As large language models (LLMs) become increasingly capable of autonomous decision-making, they introduce new challenges and opportunities for human-AI cooperation in mixed-motive contexts. While prior research has primarily examined AI in…

Human-Computer Interaction · Computer Science 2025-05-29 Guanxuan Jiang , Shirao Yang , Yuyang Wang , Pan Hui

As AI technologies progress, social acceptance of AI agents, including intelligent virtual agents and robots, is becoming even more important for more applications of AI in human society. One way to improve the relationship between humans…

Human-Computer Interaction · Computer Science 2023-05-12 Takahiro Tsumura , Seiji Yamada

The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…

Human-Computer Interaction · Computer Science 2025-08-13 Tina Behzad , Nikolos Gurney , Ning Wang , David V. Pynadath

Trust in AI agents has been extensively studied in the literature, resulting in significant advancements in our understanding of this field. However, the rapid advancements in Large Language Models (LLMs) and the emergence of LLM-based AI…

Artificial Intelligence · Computer Science 2023-08-11 Sivan Schwartz , Avi Yaeli , Segev Shlomov

In human-AI interactions, explanation is widely seen as necessary for enabling trust in AI systems. We argue that trust, however, may be a pre-requisite because explanation is sometimes impossible. We derive this result from a formalization…

Artificial Intelligence · Computer Science 2025-03-03 Nghi Truong , Phanish Puranam , Ilia Testlin
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