Related papers: Understanding Postpartum Parents' Experiences via …
Providing mental health support for loved ones across a geographic distance creates unique challenges for the remote caregivers, who sometimes turn to online communities for peer support. We qualitatively analyzed 522 Reddit threads to…
One in seven women encounter postpartum depression upon transitioning to motherhood. Many of them frequently seek social support in online support groups. We conducted a mixed-methods formative research to assess the potential of digital…
During the COVID-19 pandemic, people sought information through digital news platforms. To investigate how to design these platforms to support users' needs in a crisis, we conducted a two-week diary study with 22 participants across the…
Selecting a birth control method is a complex healthcare decision. While birth control methods provide important benefits, they can also cause unpredictable side effects and be stigmatized, leading many people to seek additional information…
Maternal burnout is a psychological phenomena with documented harms to both mother and child, requiring prompt attention. Mothers experiencing burnout might choose to turn to online anonymous platforms, such as Reddit, to share their…
Many children in foster care experience trauma that is rooted in unstable family relationships. Other members of the foster care system like foster parents and social workers face secondary trauma. Drawing on 10 years of Reddit data, we…
Poorly managed postoperative acute pain can have long-lasting negative impacts and pose a major healthcare issue. There is limited investigation to understand and address the unique needs of patients experiencing acute pain. In this paper,…
The impact of culture on how people express distress in online support communities is increasingly a topic of interest within Computer Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI). In the United States, distinct…
In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…
Recent years have seen a rise in social media platforms that provide peer-to-peer support to individuals suffering from mental distress. Studies on the impact of these platforms have focused on either short-term scales of single-post…
Approximately 400,000 youth in the US are living in foster care due to experiences with abuse or neglect at home. For multiple reasons, these youth often don't receive adequate social support from those around them. Despite technology's…
Mental illness is a global health problem, but access to mental healthcare resources remain poor worldwide. Online peer-to-peer support platforms attempt to alleviate this fundamental gap by enabling those who struggle with mental illness…
Online mental health support communities have grown in recent years for providing accessible mental and emotional health support through volunteer counselors. Despite millions of people participating in chat support on these platforms, the…
Writing about personal experiences can improve well-being, but for family caregivers, fixed or user-initiated schedules often miss the right moments. Drawing on Construal Level Theory, we conducted a three-week field study with 47…
Purpose: With the rise of mental health risks globally, it is urgent to provide effective mental health support. However, a holistic understanding of how people seek help for mental health problems remains limited, impeding the development…
The COVID-19 pandemic has placed a severe mental strain on people in general, and on young people in particular. Online support forums offer opportunities for peer-to-peer health support, which can ease pressure on professional and…
Social media platforms have become pivotal as self-help forums, enabling individuals to share personal experiences and seek support. However, on topics as sensitive as depression, what are the consequences of online self-disclosure? Here,…
Couples often experience a decrease in closeness as they cope with the demands of parenthood. Existing technologies have supported parenting and parental collaboration. However, these technologies do not adequately support closeness in…
There is an increasing number of virtual communities and forums available on the web. With social media, people can freely communicate and share their thoughts, ask personal questions, and seek peer-support, especially those with conditions…
Perceived discrimination is common and consequential. Yet, little support is available to ease handling of these experiences. Addressing this gap, we report on a need-finding study to guide us in identifying relevant technologies and their…