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Recent studies have shown remarkable success in end-to-end task-oriented dialog system. However, most neural models rely on large training data, which are only available for a certain number of task domains, such as navigation and…

Computation and Language · Computer Science 2020-06-12 Libo Qin , Xiao Xu , Wanxiang Che , Yue Zhang , Ting Liu

We describe a multi-phased Wizard-of-Oz approach to collecting human-robot dialogue in a collaborative search and navigation task. The data is being used to train an initial automated robot dialogue system to support collaborative…

Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…

Computation and Language · Computer Science 2018-11-13 Liangchen Luo , Wenhao Huang , Qi Zeng , Zaiqing Nie , Xu Sun

In this work we discuss the related challenges and describe an approach towards the fusion of state-of-the-art technologies from the Spoken Dialogue Systems (SDS) and the Semantic Web and Information Retrieval domains. We envision a…

Large language models (LLMs) are widely used as general-purpose knowledge sources, but they rely on parametric knowledge, limiting explainability and trustworthiness. In task-oriented dialogue (TOD) systems, this separation is explicit,…

Computation and Language · Computer Science 2025-12-22 Renato Vukovic , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Hsien-Chin Lin , Shutong Feng , Nurul Lubis , Milica Gasic

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical…

Computation and Language · Computer Science 2022-12-26 Weihao Zeng , Keqing He , Zechen Wang , Dayuan Fu , Guanting Dong , Ruotong Geng , Pei Wang , Jingang Wang , Chaobo Sun , Wei Wu , Weiran Xu

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

Creating a system that can have meaningful conversations with humans to help accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI). It has defined the meaning of AI since the beginning. A lot has been accomplished in…

As human-robot collaboration is becoming more widespread, there is a need for a more natural way of communicating with the robot. This includes combining data from several modalities together with the context of the situation and background…

Human-Computer Interaction · Computer Science 2024-04-03 Petr Vanc , Radoslav Skoviera , Karla Stepanova

Pre-trained conversation models (PCMs) have demonstrated remarkable results in task-oriented dialogue (TOD) systems. Many PCMs focus predominantly on dialogue management tasks like dialogue state tracking, dialogue generation tasks like…

Computation and Language · Computer Science 2023-12-29 Mingtao Yang , See-Kiong Ng , Jinlan Fu

Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic…

Computation and Language · Computer Science 2025-07-17 Emre Can Acikgoz , Carl Guo , Suvodip Dey , Akul Datta , Takyoung Kim , Gokhan Tur , Dilek Hakkani-Tür

With the development of pre-trained language models, remarkable success has been witnessed in dialogue understanding (DU). However, current DU approaches usually employ independent models for each distinct DU task without considering shared…

Computation and Language · Computer Science 2022-07-26 Zhi Chen , Lu Chen , Bei Chen , Libo Qin , Yuncong Liu , Su Zhu , Jian-Guang Lou , Kai Yu

This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow…

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

Computation and Language · Computer Science 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

Pre-trained language models based on general text enable huge success in the NLP scenario. But the intrinsical difference of linguistic patterns between general text and task-oriented dialogues makes existing pre-trained language models…

Computation and Language · Computer Science 2023-06-21 Weihao Zeng , Keqing He , Yejie Wang , Chen Zeng , Jingang Wang , Yunsen Xian , Weiran Xu

Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…

Computation and Language · Computer Science 2025-11-18 Pu-Hai Yang , Heyan Huang , Heng-Da Xu , Fanshu Sun , Xian-Ling Mao , Chaoxu Mu

Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…

Robotics · Computer Science 2019-11-14 Saeid Amiri , Sujay Bajracharya , Cihangir Goktolga , Jesse Thomason , Shiqi Zhang
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