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Evaluating text summarization is a challenging problem, and existing evaluation metrics are far from satisfactory. In this study, we explored ChatGPT's ability to perform human-like summarization evaluation using four human evaluation…

Computation and Language · Computer Science 2023-04-06 Mingqi Gao , Jie Ruan , Renliang Sun , Xunjian Yin , Shiping Yang , Xiaojun Wan

Evaluating multi-document summarization (MDS) quality is difficult. This is especially true in the case of MDS for biomedical literature reviews, where models must synthesize contradicting evidence reported across different documents. Prior…

Computation and Language · Computer Science 2023-05-24 Lucy Lu Wang , Yulia Otmakhova , Jay DeYoung , Thinh Hung Truong , Bailey E. Kuehl , Erin Bransom , Byron C. Wallace

Automated evaluation is crucial for streamlining text summarization benchmarking and model development, given the costly and time-consuming nature of human evaluation. Traditional methods like ROUGE do not correlate well with human…

Computation and Language · Computer Science 2024-07-23 Hwanjun Song , Hang Su , Igor Shalyminov , Jason Cai , Saab Mansour

Manual evaluation is essential to judge progress on automatic text summarization. However, we conduct a survey on recent summarization system papers that reveals little agreement on how to perform such evaluation studies. We conduct two…

Computation and Language · Computer Science 2021-01-28 Julius Steen , Katja Markert

With the recent undeniable advancement in reasoning abilities in large language models (LLMs) like ChatGPT and GPT-4, there is a growing trend for using LLMs on various tasks. One area where LLMs can be employed is as an alternative…

Computation and Language · Computer Science 2023-10-23 Chenhui Shen , Liying Cheng , Xuan-Phi Nguyen , Yang You , Lidong Bing

Opinion summarization sets itself apart from other types of summarization tasks due to its distinctive focus on aspects and sentiments. Although certain automated evaluation methods like ROUGE have gained popularity, we have found them to…

Computation and Language · Computer Science 2023-11-14 Yuchen Shen , Xiaojun Wan

Human evaluation has been the gold standard for checking faithfulness in abstractive summarization. However, with a challenging source domain like narrative, multiple annotators can agree a summary is faithful, while missing details that…

Artificial Intelligence · Computer Science 2025-04-02 Melanie Subbiah , Faisal Ladhak , Akankshya Mishra , Griffin Adams , Lydia B. Chilton , Kathleen McKeown

Evaluation of summarization tasks is extremely crucial to determining the quality of machine generated summaries. Over the last decade, ROUGE has become the standard automatic evaluation measure for evaluating summarization tasks. While…

Information Retrieval · Computer Science 2018-03-07 Kavita Ganesan

Unstructured text data annotation is foundational to management research. LLMs offer a cost-effective and scalable alternative to human annotation, but they introduce a novel challenge: the annotator itself can be retired. Proprietary…

Computation and Language · Computer Science 2026-05-13 Xiang Cheng , Raveesh Mayya , João Sedoc

Recent advancements in Large Language Models (LLMs) and Prompt Engineering have made chatbot customization more accessible, significantly reducing barriers to tasks that previously required programming skills. However, prompt evaluation,…

Human-Computer Interaction · Computer Science 2025-08-13 Sam Yu-Te Lee , Aryaman Bahukhandi , Dongyu Liu , Kwan-Liu Ma

Work on instruction-tuned Large Language Models (LLMs) has used automatic methods based on text overlap and LLM judgments as cost-effective alternatives to human evaluation. In this paper, we perform a meta-evaluation of such methods and…

Computation and Language · Computer Science 2024-10-03 Ehsan Doostmohammadi , Oskar Holmström , Marco Kuhlmann

Automatic n-gram based metrics such as ROUGE are widely used for evaluating generative tasks such as summarization. While these metrics are considered indicative (even if imperfect) of human evaluation for English, their suitability for…

Computation and Language · Computer Science 2025-07-14 Itai Mondshine , Tzuf Paz-Argaman , Reut Tsarfaty

Human evaluation is a critical component in machine translation system development and has received much attention in text translation research. However, little prior work exists on the topic of human evaluation for speech translation,…

Large Language Models (LLMs) have revolutionized various Natural Language Generation (NLG) tasks, including Argument Summarization (ArgSum), a key subfield of Argument Mining. This paper investigates the integration of state-of-the-art LLMs…

Computation and Language · Computer Science 2025-10-10 Moritz Altemeyer , Steffen Eger , Johannes Daxenberger , Yanran Chen , Tim Altendorf , Philipp Cimiano , Benjamin Schiller

How reliably an automatic summarization evaluation metric replicates human judgments of summary quality is quantified by system-level correlations. We identify two ways in which the definition of the system-level correlation is inconsistent…

Computation and Language · Computer Science 2022-04-22 Daniel Deutsch , Rotem Dror , Dan Roth

Summarization quality evaluation is a non-trivial task in text summarization. Contemporary methods can be mainly categorized into two scenarios: (1) reference-based: evaluating with human-labeled reference summary; (2) reference-free:…

Computation and Language · Computer Science 2023-05-29 Shen Gao , Zhitao Yao , Chongyang Tao , Xiuying Chen , Pengjie Ren , Zhaochun Ren , Zhumin Chen

Abstractive speech summarization (SSUM) aims to generate human-like summaries from speech. Given variations in information captured and phrasing, recordings can be summarized in multiple ways. Therefore, it is more reasonable to consider a…

Computation and Language · Computer Science 2024-10-28 Jee-weon Jung , Roshan Sharma , William Chen , Bhiksha Raj , Shinji Watanabe

Abstractive dialogue summarization is the task of distilling conversations into informative and concise summaries. Although reviews have been conducted on this topic, there is a lack of comprehensive work detailing the challenges of…

Computation and Language · Computer Science 2025-04-25 Frederic Kirstein , Jan Philip Wahle , Bela Gipp , Terry Ruas

Human language production exhibits remarkable richness and variation, reflecting diverse communication styles and intents. However, this variation is often overlooked in summarization evaluation. While having multiple reference summaries is…

Computation and Language · Computer Science 2025-09-17 Silvia Casola , Yang Janet Liu , Siyao Peng , Oliver Kraus , Albert Gatt , Barbara Plank

A brief, fluent, and relevant summary can be helpful during program comprehension; however, such a summary does require significant human effort to produce. Often, good summaries are unavailable in software projects, which makes maintenance…

Software Engineering · Computer Science 2025-06-03 Yuvraj Virk , Premkumar Devanbu , Toufique Ahmed