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Systematic benchmark evaluation plays an important role in the process of improving technologies for Question Answering (QA) systems. While currently there are a number of existing evaluation methods for natural language (NL) QA systems,…

Computation and Language · Computer Science 2018-09-21 Takuto Asakura , Jin-Dong Kim , Yasunori Yamamoto , Yuka Tateisi , Toshihisa Takagi

The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge…

Computation and Language · Computer Science 2022-02-03 Hariom A. Pandya , Brijesh S. Bhatt

Research in Document Intelligence and especially in Document Key Information Extraction (DocKIE) has been mainly solved as Token Classification problem. Recent breakthroughs in both natural language processing (NLP) and computer vision…

Computation and Language · Computer Science 2023-04-24 Laurent Lam , Pirashanth Ratnamogan , Joël Tang , William Vanhuffel , Fabien Caspani

The Adobe Experience Platform AI Assistant is a conversational tool that enables organizations to interact seamlessly with proprietary enterprise data through a chatbot. However, due to access restrictions, Large Language Models (LLMs)…

Information Retrieval · Computer Science 2025-02-24 Manisha Mukherjee , Sungchul Kim , Xiang Chen , Dan Luo , Tong Yu , Tung Mai

Lifelogs are descriptions of experiences that a person had during their life. Lifelogs are created by fusing data from the multitude of digital services, such as online photos, maps, shopping and content streaming services. Question…

Computation and Language · Computer Science 2023-06-05 Wang-Chiew Tan , Jane Dwivedi-Yu , Yuliang Li , Lambert Mathias , Marzieh Saeidi , Jing Nathan Yan , Alon Y. Halevy

In this paper, we focus on task-specific question answering (QA). To this end, we introduce a method for generating exhaustive and high-quality training data, which allows us to train compact (e.g., run on a mobile device), task-specific QA…

Computation and Language · Computer Science 2024-01-25 Hai X. Pham , Isma Hadji , Xinnuo Xu , Ziedune Degutyte , Jay Rainey , Evangelos Kazakos , Afsaneh Fazly , Georgios Tzimiropoulos , Brais Martinez

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Having a bot for seamless conversations is a much-desired feature that products and services today seek for their websites and mobile apps. These bots help reduce traffic received by human support significantly by handling frequent and…

Obtaining an explicit understanding of communication within a Hybrid Intelligence collaboration is essential to create controllable and transparent agents. In this paper, we describe a number of Natural Language Understanding models that…

Computation and Language · Computer Science 2024-12-25 Piek Vossen , Selene Báez Santamaría , Lenka Bajčetić , Thomas Belluci

We publicly release a new large-scale dataset, called SearchQA, for machine comprehension, or question-answering. Unlike recently released datasets, such as DeepMind CNN/DailyMail and SQuAD, the proposed SearchQA was constructed to reflect…

Computation and Language · Computer Science 2017-06-13 Matthew Dunn , Levent Sagun , Mike Higgins , V. Ugur Guney , Volkan Cirik , Kyunghyun Cho

The set of interpersonal relationships on a social network service or a similar online community is usually highly heterogenous. The concept of tie strength captures only one aspect of this heterogeneity. Since the unstructured text content…

Social and Information Networks · Computer Science 2014-02-12 Jan Hauffa , Tobias Lichtenberg , Georg Groh

Neural network-based methods represent the state-of-the-art in question generation from text. Existing work focuses on generating only questions from text without concerning itself with answer generation. Moreover, our analysis shows that…

Computation and Language · Computer Science 2018-03-13 Vishwajeet Kumar , Kireeti Boorla , Yogesh Meena , Ganesh Ramakrishnan , Yuan-Fang Li

Automatic question generation is an important technique that can improve the training of question answering, help chatbots to start or continue a conversation with humans, and provide assessment materials for educational purposes. Existing…

Computation and Language · Computer Science 2019-02-28 Bang Liu , Mingjun Zhao , Di Niu , Kunfeng Lai , Yancheng He , Haojie Wei , Yu Xu

Prior studies in privacy policies frame the question answering (QA) task as identifying the most relevant text segment or a list of sentences from a policy document given a user query. Existing labeled datasets are heavily imbalanced (only…

Computation and Language · Computer Science 2023-04-25 Md Rizwan Parvez , Jianfeng Chi , Wasi Uddin Ahmad , Yuan Tian , Kai-Wei Chang

Question answering (QA) models for reading comprehension have achieved human-level accuracy on in-distribution test sets. However, they have been demonstrated to lack robustness to challenge sets, whose distribution is different from that…

Computation and Language · Computer Science 2021-06-07 Kazutoshi Shinoda , Saku Sugawara , Akiko Aizawa

Question answering (QA) aims to understand questions and find appropriate answers. In real-world QA systems, Frequently Asked Question (FAQ) based QA is usually a practical and effective solution, especially for some complicated questions…

Computation and Language · Computer Science 2020-10-23 Ruobing Xie , Yanan Lu , Fen Lin , Leyu Lin

Companies regularly have to contend with multi-release systems, where several versions of the same software are in operation simultaneously. Question answering over documents from multi-release systems poses challenges because different…

Software Engineering · Computer Science 2026-01-06 Parham Khamsepour , Mark Cole , Ish Ashraf , Sandeep Puri , Mehrdad Sabetzadeh , Shiva Nejati

Conversational Question Answering over Knowledge Graphs (KGs) combines the factual grounding of KG-based QA with the interactive nature of dialogue systems. KGs are widely used in enterprise and domain applications to provide structured,…

Computation and Language · Computer Science 2025-11-27 Reham Omar , Abdelghny Orogat , Ibrahim Abdelaziz , Omij Mangukiya , Panos Kalnis , Essam Mansour

Text simplification aims to make technical texts more accessible to laypeople but often results in deletion of information and vagueness. This work proposes InfoLossQA, a framework to characterize and recover simplification-induced…

Computation and Language · Computer Science 2024-06-05 Jan Trienes , Sebastian Joseph , Jörg Schlötterer , Christin Seifert , Kyle Lo , Wei Xu , Byron C. Wallace , Junyi Jessy Li

Training conversational question-answering (QA) systems requires a substantial amount of in-domain data, which is often scarce in practice. A common solution to this challenge is to generate synthetic data. Traditional methods typically…

Machine Learning · Computer Science 2025-04-22 Kun Qian , Maximillian Chen , Siyan Li , Arpit Sharma , Zhou Yu
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