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Translating verbose information needs into crisp search queries is a phenomenon that is ubiquitous but hardly understood. Insights into this process could be valuable in several applications, including synthesizing large privacy-friendly…

Information Retrieval · Computer Science 2021-06-04 Asia J. Biega , Jana Schmidt , Rishiraj Saha Roy

Question Answering (QA) systems require a large amount of annotated data which is costly and time-consuming to gather. Converting datasets of existing QA benchmarks are challenging due to different formats and complexities. To address these…

Computation and Language · Computer Science 2022-10-14 Saptarashmi Bandyopadhyay , Shraman Pal , Hao Zou , Abhranil Chandra , Jordan Boyd-Graber

Supplying data augmentation to conversational question answering (CQA) can effectively improve model performance. However, there is less improvement from single-turn datasets in CQA due to the distribution gap between single-turn and…

Computation and Language · Computer Science 2023-12-29 Baokui Li , Sen Zhang , Wangshu Zhang , Yicheng Chen , Changlin Yang , Sen Hu , Teng Xu , Siye liu , Jiwei Li

Smart cities need the involvement of their residents to enhance quality of life. Conversational query-answering is an emerging approach for user engagement. There is an increasing demand of an advanced conversational question-answering that…

Computation and Language · Computer Science 2024-04-16 Pardis Moradbeiki , Nasser Ghadiri

Generating questions along with associated answers from a text has applications in several domains, such as creating reading comprehension tests for students, or improving document search by providing auxiliary questions and answers based…

Computation and Language · Computer Science 2023-05-30 Asahi Ushio , Fernando Alva-Manchego , Jose Camacho-Collados

Question Answering (QA) has shown great success thanks to the availability of large-scale datasets and the effectiveness of neural models. Recent research works have attempted to extend these successes to the settings with few or no labeled…

Computation and Language · Computer Science 2020-05-07 Zhongli Li , Wenhui Wang , Li Dong , Furu Wei , Ke Xu

This article describes a novel approach to expand in run-time the knowledge base of an Artificial Conversational Agent. A technique for automatic knowledge extraction from the user's sentence and four methods to insert the new acquired…

Robotics · Computer Science 2022-03-09 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong…

Computation and Language · Computer Science 2019-08-14 Chien-Sheng Wu , Andrea Madotto , Zhaojiang Lin , Peng Xu , Pascale Fung

The ability to ask questions is important in both human and machine intelligence. Learning to ask questions helps knowledge acquisition, improves question-answering and machine reading comprehension tasks, and helps a chatbot to keep the…

Computation and Language · Computer Science 2020-03-06 Bang Liu , Haojie Wei , Di Niu , Haolan Chen , Yancheng He

Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with regulatory and operational standards is critical. To…

Computation and Language · Computer Science 2025-10-13 Mengze Hong , Chen Jason Zhang , Di Jiang , Yuanqin He

Question answering (QA) has achieved promising progress recently. However, answering a question in real-world scenarios like the medical domain is still challenging, due to the requirement of external knowledge and the insufficient quantity…

Artificial Intelligence · Computer Science 2019-12-10 Sheng Shen , Yaliang Li , Nan Du , Xian Wu , Yusheng Xie , Shen Ge , Tao Yang , Kai Wang , Xingzheng Liang , Wei Fan

Question Answering (QA) research is a significant and challenging task in Natural Language Processing. QA aims to extract an exact answer from a relevant text snippet or a document. The motivation behind QA research is the need of user who…

Information Retrieval · Computer Science 2018-10-10 Lokesh Kumar Sharma , Namita Mittal

Conversational question answering increasingly relies on retrieval-augmented generation (RAG) to ground large language models (LLMs) in external knowledge. Yet, most existing studies evaluate RAG methods in isolation and primarily focus on…

Computation and Language · Computer Science 2026-02-11 Klejda Alushi , Jan Strich , Chris Biemann , Martin Semmann

The emerging citation-based QA systems are gaining more attention especially in generative AI search applications. The importance of extracted knowledge provided to these systems is vital from both accuracy (completeness of information) and…

Structured product data in the form of attribute/value pairs is the foundation of many e-commerce applications such as faceted product search, product comparison, and product recommendation. Product offers often only contain textual…

Computation and Language · Computer Science 2023-06-28 Alexander Brinkmann , Roee Shraga , Reng Chiz Der , Christian Bizer

Open-domain Question Answering models which directly leverage question-answer (QA) pairs, such as closed-book QA (CBQA) models and QA-pair retrievers, show promise in terms of speed and memory compared to conventional models which retrieve…

Computation and Language · Computer Science 2021-02-16 Patrick Lewis , Yuxiang Wu , Linqing Liu , Pasquale Minervini , Heinrich Küttler , Aleksandra Piktus , Pontus Stenetorp , Sebastian Riedel

Conversational question answering (CQA) facilitates an incremental and interactive understanding of a given context, but building a CQA system is difficult for many domains due to the problem of data scarcity. In this paper, we introduce a…

Computation and Language · Computer Science 2022-10-25 Seonjeong Hwang , Yunsu Kim , Gary Geunbae Lee

Recently proposed long-form question answering (QA) systems, supported by large language models (LLMs), have shown promising capabilities. Yet, attributing and verifying their generated abstractive answers can be difficult, and…

Computation and Language · Computer Science 2024-07-02 Tal Schuster , Adam D. Lelkes , Haitian Sun , Jai Gupta , Jonathan Berant , William W. Cohen , Donald Metzler

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

Computation and Language · Computer Science 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu