Related papers: Multidimensional Service Quality Scoring System
Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…
Automated question quality rating (AQQR) aims to evaluate question quality through computational means, thereby addressing emerging challenges in online learnersourced question repositories. Existing methods for AQQR rely solely on…
Soil quality (SQ) plays a crucial role in sustainable agriculture, environmental conservation, and land-use planning. Traditional SQ assessment techniques rely on costly, labor-intensive sampling and laboratory analysis, limiting their…
Information System Quality (ISQ) management discipline requires a set of assessment mechanisms to evaluate external quality characteristics that are influenced by the environmental parameters and impacted by the ecosystem factors. The…
This paper deals with providing Quality of Service (QoS) over IP based networks. We are going to give a brief survey about this topic, and present our work at this area. There are many solutions of the problem, but the standardization of…
Cloud services today are increasingly built using functionality from other running services. In this paper, we question whether legacy Quality of Services (QoS) metrics and enforcement techniques are sufficient as they are producer centric.…
In software-as-a-service paradigms software systems are no longer monolithic pieces of code executing within the boundaries of an organisation, on the contrary, they are conceived as a dynamically changing collection of services,…
At Airbnb, an online marketplace for stays and experiences, guests often spend weeks exploring and comparing multiple items before making a final reservation request. Each reservation request may then potentially be rejected or cancelled by…
In service computing, the same target functions can be achieved by multiple Web services from different providers. Due to the functional similarities, the client needs to consider the non-functional criteria. However, Quality of Service…
Data Quality (DQ) describes the degree to which data characteristics meet requirements and are fit for use by humans and/or systems. There are several aspects in which DQ can be measured, called DQ dimensions (i.e. accuracy, completeness,…
In today's digital age, information systems (IS) are indispensable tools for organizations of all sizes. The quality of these systems, encompassing system, information, and service dimensions, significantly impacts organizational…
Airbnb, an online marketplace for accommodations, has experienced a staggering growth accompanied by intense debates and scattered regulations around the world. Current discourses, however, are largely focused on opinions rather than…
The increasing number of data a booking platform such as Booking.com and AirBnB offers make it challenging for interested parties to browse through the available accommodations and analyze reviews in an efficient way. Efforts have been made…
Airbnb, a two-sided online marketplace connecting guests and hosts, offers a diverse and unique inventory of accommodations, experiences, and services. Search filters play an important role in helping guests navigate this variety by…
Evaluating the user experience of a software system is an essential final step of every research. Several concepts such as flow, affective state, presences, or immersion exist to measure user experience. Typical measurement techniques…
As a two-sided marketplace, Airbnb brings together hosts who own listings for rent with prospective guests from around the globe. Results from a guest's search for listings are displayed primarily through two interfaces: (1) as a list of…
Web content quality measurement is crucial to various web content processing applications. This paper will explore multi-scale features which may affect the quality of a host, and develop automatic statistical methods to evaluate the Web…
Background: Quality indicators are frequently used to assess the performance of healthcare providers, in particular hospitals. Established approaches to the design of such indicators are subject to distortions due to indirect…
Airbnb is a two-sided marketplace, bringing together hosts who own listings for rent, with prospective guests from around the globe. Applying neural network-based learning to rank techniques has led to significant improvements in matching…
This paper addresses the challenge of achieving optimal Quality of Information (QoI) in non-dedicated vehicular mobile crowdsensing (NVMCS) systems. The key obstacles are the interrelated issues of sensing coverage, sensing reliability, and…