Related papers: Multidimensional Service Quality Scoring System
A split questionnaire design (SQD), an alternative to full questionnaires, can reduce the response burden and improve survey quality. One can design a split questionnaire to reduce the information loss from missing data induced by the split…
The paper presents a framework of microservices-based architecture dedicated to enhancing the performance of real-time travel reservation systems using the power of predictive analytics. Traditional monolithic systems are bad at scaling and…
One of the long-standing questions in search systems is the role of diversity in results. From a product perspective, showing diverse results provides the user with more choice and should lead to an improved experience. However, this…
Recent advancements in image quality assessment (IQA), driven by sophisticated deep neural network designs, have significantly improved the ability to approach human perceptions. However, most existing methods are obsessed with fitting the…
The problem of ranking is a multi-billion dollar problem. In this paper we present an overview of several production quality ranking systems. We show that due to conflicting goals of employing the most effective machine learning models and…
The year 2024 marks the 10th anniversary of the Multidimensional Quality Metrics (MQM) framework for analytic translation quality evaluation. The MQM error typology has been widely used by practitioners in the translation and localization…
In the last decade, online customer reviews increasingly exert influence on consumers' decision when booking accommodation online. The renewal importance to the concept of word-of mouth is reflected in the growing interests in investigating…
The increasing use of online hospitality platforms provides firsthand information about clients preferences, which are essential to improve hotel services and increase the quality of service perception. Customer reviews can be used to…
With the explosive growth of the number of services published over the Internet, it is difficult to select satisfactory web services among the candidate web services which provide similar functionalities. Quality of Service (QoS) is…
Quality of Service (QoS) has gained more importance with the increase in usage and adoption of web services. In recent years, various tools and techniques developed for measurement and evaluation of QoS of web services. There are commercial…
Topline hotels are now shifting into the digital way in how they understand their customers to maintain and ensuring satisfaction. Rather than the conventional way which uses written reviews or interviews, the hotel is now heavily investing…
Layer-wise mixed-precision quantization (LMPQ) enables effective compression under extreme low-bit settings by allocating higher precision to sensitive layers. However, existing methods typically treat all intra-layer weight modules…
Airbnb search must balance a worldwide, highly varied supply of homes with guests whose location, amenity, style, and price expectations differ widely. Meeting those expectations hinges on an efficient retrieval stage that surfaces only the…
We propose a new method for analyzing a set of parameters in a multiple criteria ranking method. Unlike the existing techniques, we do not use any optimization technique, instead incorporating and extending a Segmenting Description…
Migrating from monolithic systems into microservice is a very complex task. Companies are commonly decomposing the monolithic system manually, analyzing dependencies of the monolith and then assessing different decomposition options. The…
This paper introduces a novel double stimulus subjective assessment methodology for the evaluation of high quality images to address the limitations of existing protocols in detecting subtle perceptual differences. The In-place Double…
The use of AI in microservices (MSs) is an emerging field as indicated by a substantial number of surveys. However these surveys focus on a specific problem using specific AI techniques, therefore not fully capturing the growth of research…
Spatial reasoning plays a vital role in both human cognition and machine intelligence, prompting new research into language models' (LMs) capabilities in this regard. However, existing benchmarks reveal shortcomings in evaluating…
Machine learning (ML) technologies have become substantial in practically all aspects of our society, and data quality (DQ) is critical for the performance, fairness, robustness, safety, and scalability of ML models. With the large and…
We propose the Many-body Quantum Score (MBQS), a practical and scalable application-level benchmark protocol designed to evaluate the capabilities of quantum processing units (QPUs)--both gate-based and analog--for simulating many-body…