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The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…
Reward-driven proactive dialogue agents require precise estimation of user satisfaction as an intrinsic reward signal to determine optimal interaction strategies. Specifically, this framework triggers clarification questions when detecting…
Online conversations can go in many directions: some turn out poorly due to antisocial behavior, while others turn out positively to the benefit of all. Research on improving online spaces has focused primarily on detecting and reducing…
In recent years social media has become an increasingly popular tool for communication. People use it to share their ideas, exchange information, and discuss thoughts. Given its prevalence and widespread reach, social media must remain a…
Probabilistic models can learn users' preferences from the history of their item adoptions on a social media site, and in turn, recommend new items to users based on learned preferences. However, current models ignore psychological factors…
Current speech agent interactions are typically user-initiated, limiting the interactions they can deliver. Future functionality will require agents to be proactive, sometimes interrupting users. Little is known about how these spoken…
The presence of toxic content has become a major problem for many online communities. Moderators try to limit this problem by implementing more and more refined comment filters, but toxic users are constantly finding new ways to circumvent…
Due to the proliferation of short-form content and the rapid adoption of AI, opportunities for deep, reflective thinking have significantly diminished, undermining users' critical thinking and reducing engagement with the reasoning behind…
Software projects thrive on the involvement and contributions of individuals from different backgrounds. However, toxic language and negative interactions can hinder the participation and retention of contributors and alienate newcomers.…
Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…
Polarization is implicated in the erosion of democracy and the progression to violence, which makes the polarization properties of large algorithmic content selection systems (recommender systems) a matter of concern for peace and security.…
The rise of social media platforms has led to an increase in cyber-aggressive behavior, encompassing a broad spectrum of hostile behavior, including cyberbullying, online harassment, and the dissemination of offensive and hate speech. These…
Due to the variety of cyber-attacks or threats, the cybersecurity community enhances the traditional security control mechanisms to an advanced level so that automated tools can encounter potential security threats. Very recently, Cyber…
An-ever increasing number of social media websites, electronic newspapers and Internet forums allow visitors to leave comments for others to read and interact. This exchange is not free from participants with malicious intentions, which do…
The co creativity community is making significant progress in developing more sophisticated and tailored systems to support and enhance human creativity. Design considerations from prior work can serve as a valuable and efficient foundation…
As content moderation becomes a central aspect of all social media platforms and online communities, interest has grown in how to make moderation decisions contestable. On social media platforms where individual communities moderate their…
Online forums provide a unique opportunity for online users to share comments and exchange information on a particular topic. Understanding user behaviour is valuable to organizations and has applications for social and security strategies,…
Users organize themselves into communities on web platforms. These communities can interact with one another, often leading to conflicts and toxic interactions. However, little is known about the mechanisms of interactions between…
Information-Seeking Dialogue (ISD) agents aim to provide accurate responses to user queries. While proficient in directly addressing user queries, these agents, as well as LLMs in general, predominantly exhibit reactive behavior, lacking…
While current chat-based AI assistants primarily operate reactively, responding only when prompted by users, there is significant potential for these systems to proactively assist in tasks without explicit invocation, enabling a…