Related papers: Thread With Caution: Proactively Helping Users Ass…
As public discourse continues to move and grow online, conversations about divisive topics on social media platforms have also increased. These divisive topics prompt both contentious and non-contentious conversations. Although what…
This paper investigates how collaborative AI systems can enhance user agency in identifying and evaluating misinformation on social media platforms. Traditional methods, such as personal judgment or basic fact-checking, often fall short…
Online antisocial behavior, such as cyberbullying, harassment, and trolling, is a widespread problem that threatens free discussion and has negative physical and mental health consequences for victims and communities. While prior work has…
Using robots in educational contexts has already shown to be beneficial for a student's learning and social behaviour. For levitating them to the next level of providing more effective and human-like tutoring, the ability to adapt to the…
Discussion threads form a central part of the experience on many Web sites, including social networking sites such as Facebook and Google Plus and knowledge creation sites such as Wikipedia. To help users manage the challenge of allocating…
Online discussion threads are important means for individual decision-making and for aggregating collective judgments, e.g. the `wisdom of crowds'. Empirical investigations of the wisdom of crowds are currently ambivalent about the role…
Reddit administrators have generally struggled to prevent or contain such discourse for several reasons including: (1) the inability for a handful of human administrators to track and react to millions of posts and comments per day and (2)…
Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…
Online news has made dissemination of information a faster and more efficient process. Additionally, the shift from a print medium to an online interface has enabled user interactions, creating a space to mutually understand the reader…
Social media platforms are online fora where users engage in discussions, share content, and build connections. This review explores the dynamics of social interactions, user-generated contents, and biases within the context of social media…
Urban transit agencies increasingly turn to social media to monitor emerging service risks such as crowding, delays, and safety incidents, yet the signals of concern are sparse, short, and easily drowned by routine chatter. We address this…
Navigating large-scale online discussions is difficult due to the rapid pace and large volume of user-generated content. Prior work in CSCW has shown that moderators often struggle to follow multiple simultaneous discussions, track evolving…
Reddit has found its communities playing a prominent role in originating and propagating problematic socio-political discourse. Reddit administrators have generally struggled to prevent or contain such discourse for several reasons…
Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…
The web plays an important role in people's social lives since the emergence of Web 2.0. It facilitates the interaction between users, gives them the possibility to freely interact, share and collaborate through social networks, online…
In pseudonymous online fora like Reddit, the benefits of self-disclosure are often apparent to users (e.g., I can vent about my in-laws to understanding strangers), but the privacy risks are more abstract (e.g., will my partner be able to…
Due to time constraints, course instructors often need to selectively participate in student discussion threads, due to their limited bandwidth and lopsided student--instructor ratio on online forums. We propose the first deep learning…
The ability to quantify incivility online, in news and in congressional debates, is of great interest to political scientists. Computational tools for detecting online incivility for English are now fairly accessible and potentially could…
Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…