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The rapid adoption of Artificial Intelligence(AI) programming assistants such as GitHub Copilot introduces new challenges in how these software tools address human needs. Many existing evaluation frameworks address technical aspects such as…

Software Engineering · Computer Science 2025-08-07 Soroush Heydari

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

We present AliMe Assist, an intelligent assistant designed for creating an innovative online shopping experience in E-commerce. Based on question answering (QA), AliMe Assist offers assistance service, customer service, and chatting…

Computation and Language · Computer Science 2018-01-17 Feng-Lin Li , Minghui Qiu , Haiqing Chen , Xiongwei Wang , Xing Gao , Jun Huang , Juwei Ren , Zhongzhou Zhao , Weipeng Zhao , Lei Wang , Guwei Jin , Wei Chu

Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 202) and 30 interviews with high-engagement ChatGPT and…

Human-Computer Interaction · Computer Science 2026-03-03 Aikaterina Manoli , Janet V. T. Pauketat , Ali Ladak , Hayoun Noh , Angel Hsing-Chi Hwang , Jacy Reese Anthis

This work introduces Alfie, an interactive robot that is capable of answering moral (deontological) questions of a user. The interaction of Alfie is designed in a way in which the user can offer an alternative answer when the user disagrees…

Human-Computer Interaction · Computer Science 2020-09-14 Cigdem Turan , Patrick Schramowski , Constantin Rothkopf , Kristian Kersting

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

This paper proposes a conversational approach implemented by the system Chatin for driving an intuitive data exploration experience. Our work aims to unlock the full potential of data analytics and artificial intelligence with a new…

Human-Computer Interaction · Computer Science 2023-11-14 Genoveva Vargas-Solar , Tania Cerquitelli , Javier A. Espinosa-Oviedo , François Cheval , Anthelme Buchaille , Luca Polgar

We propose a PiggyBack, a Visual Question Answering platform that allows users to apply the state-of-the-art visual-language pretrained models easily. The PiggyBack supports the full stack of visual question answering tasks, specifically…

Computer Vision and Pattern Recognition · Computer Science 2022-12-02 Zhihao Zhang , Siwen Luo , Junyi Chen , Sijia Lai , Siqu Long , Hyunsuk Chung , Soyeon Caren Han

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Computation and Language · Computer Science 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

In the rapidly advancing research fields such as AI, managing and staying abreast of the latest scientific literature has become a significant challenge for researchers. Although previous efforts have leveraged AI to assist with literature…

Computation and Language · Computer Science 2024-04-10 Xintao Wang , Jiangjie Chen , Nianqi Li , Lida Chen , Xinfeng Yuan , Wei Shi , Xuyang Ge , Rui Xu , Yanghua Xiao

Session-based recommendation nowadays plays a vital role in many websites, which aims to predict users' actions based on anonymous sessions. There have emerged many studies that model a session as a sequence or a graph via investigating…

Information Retrieval · Computer Science 2020-05-20 Feng Yu , Yanqiao Zhu , Qiang Liu , Shu Wu , Liang Wang , Tieniu Tan

Conversational AIs, or chatbots, mimic human speech when conversing. Smart assistants facilitate the automation of several tasks that needed human intervention earlier. Because of their accuracy, absence of dependence on human resources,…

Computation and Language · Computer Science 2023-12-05 Aditya Paranjape , Yash Patwardhan , Vedant Deshpande , Aniket Darp , Jayashree Jagdale

Databases for OLTP are often the backbone for applications such as hotel room or cinema ticket booking applications. However, developing a conversational agent (i.e., a chatbot-like interface) to allow end-users to interact with an…

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Conversational artificial intelligence can already independently engage in brief conversations with clients with psychological problems and provide evidence-based psychological interventions. The main objective of this study is to improve…

Human-Computer Interaction · Computer Science 2024-03-21 H. Zhang , Z. Qiao , H. Wang , B. Duan , J. Yin

SpeechBrain is an open-source Conversational AI toolkit based on PyTorch, focused particularly on speech processing tasks such as speech recognition, speech enhancement, speaker recognition, text-to-speech, and much more. It promotes…

Virtual try-on has made significant progress in recent years. This paper addresses how to achieve multifunctional virtual try-on guided solely by text instructions, including full outfit change and local editing. Previous methods primarily…

Computer Vision and Pattern Recognition · Computer Science 2025-07-09 Yujie Hu , Xuanyu Zhang , Weiqi Li , Jian Zhang

Artificial intelligence chatbots are the vanguard in technology-based intervention to change people's behavior. To develop intervention chatbots, the first step is to understand natural language conversation strategies in human…

Computation and Language · Computer Science 2021-07-23 Kai-Hui Liang , Patrick Lange , Yoo Jung Oh , Jingwen Zhang , Yoshimi Fukuoka , Zhou Yu

After the pandemic, artificial intelligence (AI) powered support for mental health care has become increasingly important. The breadth and complexity of significant challenges required to provide adequate care involve: (a) Personalized…

Computation and Language · Computer Science 2023-04-04 Kaushik Roy , Vedant Khandelwal , Raxit Goswami , Nathan Dolbir , Jinendra Malekar , Amit Sheth
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