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Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

Retrieval Augmented Generation (RAG) is an important aspect of conversing with Large Language Models (LLMs) when factually correct information is important. LLMs may provide answers that appear correct, but could contain hallucinated…

Computation and Language · Computer Science 2025-08-28 Kshitij Fadnis , Sara Rosenthal , Maeda Hanafi , Yannis Katsis , Marina Danilevsky

This work presents Retail-GPT, an open-source RAG-based chatbot designed to enhance user engagement in retail e-commerce by guiding users through product recommendations and assisting with cart operations. The system is cross-platform and…

Information Retrieval · Computer Science 2024-08-20 Bruno Amaral Teixeira de Freitas , Roberto de Alencar Lotufo

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

Software Engineering · Computer Science 2025-07-16 Omar Elsisi , Glaucia Melo

Knowledge sharing is an important aspect in most meetings. Personal characteristics of some participants, such as their (in)ability or (un)willingness to take the floor, may have a negative effect on the quality of knowledge sharing; some…

Human-Computer Interaction · Computer Science 2023-03-23 Olli Niinivaara

Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…

Computation and Language · Computer Science 2022-06-23 Doris Dippold

Question-and-answer agents like ChatGPT offer a novel tool for use as a potential honeypot interface in cyber security. By imitating Linux, Mac, and Windows terminal commands and providing an interface for TeamViewer, nmap, and ping, it is…

Cryptography and Security · Computer Science 2023-01-11 Forrest McKee , David Noever

When working on digital devices, people often face distractions that can lead to a decline in productivity and efficiency, as well as negative psychological and emotional impacts. To address this challenge, we introduce a novel Artificial…

Human-Computer Interaction · Computer Science 2026-03-03 Juheon Choi , Juyong Lee , Jian Kim , Chanyoung Kim , Taywon Min , W. Bradley Knox , Min Kyung Lee , Kimin Lee

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

Software Engineering · Computer Science 2025-03-18 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

Computers and Society · Computer Science 2014-08-29 Nikolaos Polatidis

Deviations from the approved design or processes during mass production can lead to unforeseen risks. However, these changes are sometimes necessary due to changes in the product design characteristics or an adaptation in the manufacturing…

Computation and Language · Computer Science 2023-08-02 Saurabh Kumar , Daniel Fuchs , Klaus Spindler

SpeechBrain is an open-source and all-in-one speech toolkit. It is designed to facilitate the research and development of neural speech processing technologies by being simple, flexible, user-friendly, and well-documented. This paper…

An emotional support conversation system aims to alleviate users' emotional distress and assist them in addressing their challenges. To generate supportive responses, it is critical to consider multiple factors such as empathy, support…

Computation and Language · Computer Science 2024-06-19 Jiashuo Wang , Chunpu Xu , Chak Tou Leong , Wenjie Li , Jing Li

Higher education instructors often lack timely and pedagogically grounded support, as scalable instructional guidance remains limited and existing tools rely on generic chatbot advice or non-scalable teaching center human-human…

Artificial Intelligence · Computer Science 2026-03-20 Isabel Molnar , Peiyu Li , Si Chen , Sugana Chawla , James Lang , Ronald Metoyer , Ting Hua , Nitesh V. Chawla

Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…

Computation and Language · Computer Science 2024-05-06 Nikhita Vedula , Oleg Rokhlenko , Shervin Malmasi

Various studies have been conducted on human-supporting robot systems. These systems have been put to practical use over the years and are now seen in our daily lives. In particular, robots communicating smoothly with people are expected to…

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Computation and Language · Computer Science 2026-01-14 Francesco Dettori , Matteo Forasassi , Lorenzo Veronese , Livia Lestingi , Vincenzo Scotti , Matteo Giovanni Rossi

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

Enhancing interaction and feedback collection in a first-semester computer science course poses a significant challenge due to students' diverse needs and engagement levels. To address this issue, we created and integrated a command-based…

Artificial Intelligence · Computer Science 2024-07-30 Santiago Berrezueta-Guzman , Ivan Parmacli , Stephan Krusche , Stefan Wagner

We propose a personalized chatbot designed for elderly individuals. The chatbot initiates discussions based on family photos, encouraging users to interact naturally. During these interactions, it generates W questions (who, where, when,…

Human-Computer Interaction · Computer Science 2026-04-09 Raymond Chung , Keith Ng , CD Shum
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