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Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

Computation and Language · Computer Science 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

Large Language Models (LLMs) excel at generating human-like dialogues and comprehending text. However, understanding the subtleties of complex exchanges in language remains a challenge. We propose a bootstrapping framework that leverages…

Computation and Language · Computer Science 2024-08-27 Tanushree Banerjee , Richard Zhu , Runzhe Yang , Karthik Narasimhan

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Dialogue engines that incorporate different types of agents to converse with humans are popular. However, conversations are dynamic in the sense that a selected response will change the conversation on-the-fly, influencing the subsequent…

Computation and Language · Computer Science 2020-05-08 Asir Saeed , Khai Mai , Pham Minh , Nguyen Tuan Duc , Danushka Bollegala

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing…

Computation and Language · Computer Science 2021-09-23 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

We present "AutoJudge", an automated evaluation method for conversational dialogue systems. The method works by first generating dialogues based on self-talk, i.e. dialogue systems talking to itself. Then, it uses human ratings on these…

Artificial Intelligence · Computer Science 2020-06-26 Jan Deriu , Mark Cieliebak

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Building an intelligent dialogue system with the ability to select a proper response according to a multi-turn context is a great challenging task. Existing studies focus on building a context-response matching model with various neural…

Computation and Language · Computer Science 2020-09-15 Ruijian Xu , Chongyang Tao , Daxin Jiang , Xueliang Zhao , Dongyan Zhao , Rui Yan

Open-domain neural dialogue models have achieved high performance in response ranking and evaluation tasks. These tasks are formulated as a binary classification of responses given in a dialogue context, and models generally learn to make…

Computation and Language · Computer Science 2021-06-11 Prakhar Gupta , Yulia Tsvetkov , Jeffrey P. Bigham

An increasingly common socio-technical problem is people being taken in by offers that sound ``too good to be true'', where persuasion and trust shape decision-making. This paper investigates how \abr{ai} can help detect these deceptive…

Computation and Language · Computer Science 2025-06-06 Wichayaporn Wongkamjan , Yanze Wang , Feng Gu , Denis Peskoff , Jonathan K. Kummerfeld , Jonathan May , Jordan Lee Boyd-Graber

Existing techniques for training language models can be misaligned with the truth: if we train models with imitation learning, they may reproduce errors that humans make; if we train them to generate text that humans rate highly, they may…

Computation and Language · Computer Science 2024-03-05 Collin Burns , Haotian Ye , Dan Klein , Jacob Steinhardt

Neural dialog models are known to suffer from problems such as generating unsafe and inconsistent responses. Even though these problems are crucial and prevalent, they are mostly manually identified by model designers through interactions.…

Computation and Language · Computer Science 2021-09-16 Dian Yu , Kenji Sagae

End-to-end neural approaches are becoming increasingly common in conversational scenarios due to their promising performances when provided with sufficient amount of data. In this paper, we present a novel methodology to address the…

Computation and Language · Computer Science 2019-10-17 Sourabh Majumdar , Serra Sinem Tekiroglu , Marco Guerini

With the remarkable development of large language models (LLMs), ensuring the factuality of output has become a challenge. However, having all the contents of the response with given knowledge or facts is not necessarily a good thing in…

Computation and Language · Computer Science 2024-06-17 Ryohei Kamei , Daiki Shiono , Reina Akama , Jun Suzuki

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

We explore the task of improving persona consistency of dialogue agents. Recent models tackling consistency often train with additional Natural Language Inference (NLI) labels or attach trained extra modules to the generative agent for…

Computation and Language · Computer Science 2020-10-07 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a…

Computation and Language · Computer Science 2019-06-14 Braden Hancock , Antoine Bordes , Pierre-Emmanuel Mazaré , Jason Weston

Multiple different responses are often plausible for a given open domain dialog context. Prior work has shown the importance of having multiple valid reference responses for meaningful and robust automated evaluations. In such cases, common…

Computation and Language · Computer Science 2021-06-08 Varun Gangal , Harsh Jhamtani , Eduard Hovy , Taylor Berg-Kirkpatrick

The performance of adversarial dialogue generation models relies on the quality of the reward signal produced by the discriminator. The reward signal from a poor discriminator can be very sparse and unstable, which may lead the generator to…

Computation and Language · Computer Science 2018-12-11 Ziming Li , Julia Kiseleva , Maarten de Rijke
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