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We address the problem of unsupervised abstractive summarization of collections of user generated reviews with self-supervision and control. We propose a self-supervised setup that considers an individual document as a target summary for a…
Neural abstractive summarization methods often require large quantities of labeled training data. However, labeling large amounts of summarization data is often prohibitive due to time, financial, and expertise constraints, which has…
Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…
Summarization datasets are often assembled either by scraping naturally occurring public-domain summaries -- which are nearly always in difficult-to-work-with technical domains -- or by using approximate heuristics to extract them from…
Controllable summarization allows users to generate customized summaries with specified attributes. However, due to the lack of designated annotations of controlled summaries, existing works have to craft pseudo datasets by adapting generic…
Prompt tuning (PT), a parameter-efficient technique that only tunes the additional prompt embeddings while keeping the backbone pre-trained language model (PLM) frozen, has shown promising results in language understanding tasks, especially…
We study the problem of opinion highlights generation from large volumes of user reviews, often exceeding thousands per entity, where existing methods either fail to scale or produce generic, one-size-fits-all summaries that overlook…
Global partisan hostility and polarization has increased, and this polarization is heightened around presidential elections. Models capable of generating accurate summaries of diverse perspectives can help reduce such polarization by…
Performance appraisal (PA) is an important HR process to periodically measure and evaluate every employee's performance vis-a-vis the goals established by the organization. A PA process involves purposeful multi-step multi-modal…
Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to…
Meeting summarization with large language models (LLMs) remains error-prone, often producing outputs with hallucinations, omissions, and irrelevancies. We present FRAME, a modular pipeline that reframes summarization as a semantic…
Automatic summarization is the process of reducing a text document in order to generate a summary that retains the most important points of the original document. In this work, we study two problems - i) summarizing a text document as set…
In this paper, we propose a variational approach to unsupervised sentiment analysis. Instead of using ground truth provided by domain experts, we use target-opinion word pairs as a supervision signal. For example, in a document snippet "the…
Opinions in scientific research papers can be divergent, leading to controversies among reviewers. However, most existing datasets for opinion summarization are centered around product reviews and assume that the analyzed opinions are…
Personalized multi-document summarization (MDS) is essential for meeting individual user preferences of writing style and content focus for summaries. In this paper, we propose that for effective personalization, it is important to identify…
Peer review is a cornerstone of quality control in scientific publishing. With the increasing workload, the unintended use of `quick' heuristics, referred to as lazy thinking, has emerged as a recurring issue compromising review quality.…
This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous methods were mainly focused on product features. However,…
When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…
Opinion summarization plays a key role in deriving meaningful insights from large-scale online reviews. To make the process more explainable and grounded, we propose a domain-agnostic modular approach guided by review aspects (e.g.,…
Existing multi-document summarization approaches produce a uniform summary for all users without considering individuals' interests, which is highly impractical. Making a user-specific summary is a challenging task as it requires: i)…