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Related papers: ED-FAITH: Evaluating Dialogue Summarization on Fai…

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Conditional language models still generate unfaithful output that is not supported by their input. These unfaithful generations jeopardize trust in real-world applications such as summarization or human-machine interaction, motivating a…

Computation and Language · Computer Science 2023-05-29 Julius Steen , Juri Opitz , Anette Frank , Katja Markert

Prior research has shown that typical fact-checking models for stand-alone claims struggle with claims made in dialogues. As a solution, fine-tuning these models on labelled dialogue data has been proposed. However, creating separate models…

Computation and Language · Computer Science 2023-11-15 Eric Chamoun , Marzieh Saeidi , Andreas Vlachos

The topic of summarization evaluation has recently attracted a surge of attention due to the rapid development of abstractive summarization systems. However, the formulation of the task is rather ambiguous, neither the linguistic nor the…

Computation and Language · Computer Science 2022-11-01 Yanzhu Guo , Chloé Clavel , Moussa Kamal Eddine , Michalis Vazirgiannis

Abstractive summarization systems leveraging pre-training language models have achieved superior results on benchmark datasets. However, such models have been shown to be more prone to hallucinate facts that are unfaithful to the input…

Computation and Language · Computer Science 2022-07-07 Haopeng Zhang , Semih Yavuz , Wojciech Kryscinski , Kazuma Hashimoto , Yingbo Zhou

The ability to accurately track what happens during a conversation is essential for the performance of a dialogue system. Current state-of-the-art multi-domain dialogue state trackers achieve just over 55% accuracy on the current go-to…

Computation and Language · Computer Science 2020-11-24 Carel van Niekerk , Michael Heck , Christian Geishauser , Hsien-Chin Lin , Nurul Lubis , Marco Moresi , Milica Gašić

Factual consistency is an essential quality of text summarization models in practical settings. Existing work in evaluating this dimension can be broadly categorized into two lines of research, entailment-based and question answering…

Computation and Language · Computer Science 2022-05-02 Alexander R. Fabbri , Chien-Sheng Wu , Wenhao Liu , Caiming Xiong

In medical dialogue summarization, summaries must be coherent and must capture all the medically relevant information in the dialogue. However, learning effective models for summarization require large amounts of labeled data which is…

Computation and Language · Computer Science 2021-10-15 Bharath Chintagunta , Namit Katariya , Xavier Amatriain , Anitha Kannan

Recent advances in summarization research focus on improving summary quality across multiple criteria, such as completeness, conciseness, and faithfulness, by jointly optimizing these dimensions. However, these efforts largely overlook the…

Computation and Language · Computer Science 2026-04-21 Hongye Liu , Liang Ding , Ricardo Henao

Dialogue summarization is a challenging task with significant practical value in customer service, meeting analysis, and conversational AI. Although large language models (LLMs) have achieved substantial progress in summarization tasks, the…

Computation and Language · Computer Science 2025-07-04 Keyan Jin , Yapeng Wang , Leonel Santos , Tao Fang , Xu Yang , Sio Kei Im , Hugo Gonçalo Oliveira

As research on machine translation moves to translating text beyond the sentence level, it remains unclear how effective automatic evaluation metrics are at scoring longer translations. In this work, we first propose a method for creating…

Computation and Language · Computer Science 2023-08-29 Daniel Deutsch , Juraj Juraska , Mara Finkelstein , Markus Freitag

To establish the trustworthiness of systems that automatically generate text captions for audio, images and video, existing reference-free metrics rely on large pretrained models which are impractical to accommodate in resource-constrained…

Multimedia · Computer Science 2024-12-05 Rehana Mahfuz , Yinyi Guo , Erik Visser

Abstractive text summarization is a highly difficult problem, and the sequence-to-sequence model has shown success in improving the performance on the task. However, the generated summaries are often inconsistent with the source content in…

Computation and Language · Computer Science 2018-05-11 Bingzhen Wei , Xuancheng Ren , Xu Sun , Yi Zhang , Xiaoyan Cai , Qi Su

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

Movie dubbing has advanced significantly, yet assessing the real-world effectiveness of these models remains challenging. A comprehensive evaluation benchmark is crucial for two key reasons: 1) Existing metrics fail to fully capture the…

Machine Learning · Computer Science 2025-05-06 Chaoyi Wang , Junjie Zheng , Zihao Chen , Shiyu Xia , Chaofan Ding , Xiaohao Zhang , Xi Tao , Xiaoming He , Xinhan Di

Despite the increasing effectiveness of language models, their reasoning capabilities remain underdeveloped. In particular, causal reasoning through counterfactual question answering is lacking. This work aims to bridge this gap. We first…

Computation and Language · Computer Science 2025-03-18 Alihan Hüyük , Xinnuo Xu , Jacqueline Maasch , Aditya V. Nori , Javier González

Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their…

Computation and Language · Computer Science 2022-09-07 Ryan Fellows , Hisham Ihshaish , Steve Battle , Ciaran Haines , Peter Mayhew , J. Ignacio Deza

Trustfulness -- one's general tendency to have confidence in unknown people or situations -- predicts many important real-world outcomes such as mental health and likelihood to cooperate with others such as clinicians. While data-driven…

Computation and Language · Computer Science 2019-04-17 Mohammadzaman Zamani , Anneke Buffone , H. Andrew Schwartz

Recent work in the field of automatic summarization and headline generation focuses on maximizing ROUGE scores for various news datasets. We present an alternative, extrinsic, evaluation metric for this task, Answering Performance for…

Computation and Language · Computer Science 2019-06-04 Matan Eyal , Tal Baumel , Michael Elhadad

Automatically evaluating dialogue coherence is a challenging but high-demand ability for developing high-quality open-domain dialogue systems. However, current evaluation metrics consider only surface features or utterance-level semantics,…

Computation and Language · Computer Science 2020-10-09 Lishan Huang , Zheng Ye , Jinghui Qin , Liang Lin , Xiaodan Liang

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a…

Computation and Language · Computer Science 2019-12-02 Bogdan Gliwa , Iwona Mochol , Maciej Biesek , Aleksander Wawer