English
Related papers

Related papers: PLATO-K: Internal and External Knowledge Enhanced …

200 papers

Constructing responses in task-oriented dialogue systems typically relies on information sources such the current dialogue state or external databases. This paper presents a novel approach to knowledge-grounded response generation that…

Computation and Language · Computer Science 2023-10-23 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

Large-scale open-domain dialogue systems such as PLATO-2 have achieved state-of-the-art scores in both English and Chinese. However, little work explores whether such dialogue systems also work well in the Japanese language. In this work,…

Computation and Language · Computer Science 2023-02-23 Donghuo Zeng , Jianming Wu , Yanan Wang , Kazunori Matsumoto , Gen Hattori , Kazushi Ikeda

Personalizing conversational agents can enhance the quality of conversations and increase user engagement. However, they often lack external knowledge to appropriately tend to a user's persona. This is particularly crucial for practical…

Information Retrieval · Computer Science 2024-02-07 Kanak Raj , Kaushik Roy , Vamshi Bonagiri , Priyanshul Govil , Krishnaprasad Thirunarayanan , Manas Gaur

Building open-domain dialogue systems capable of rich human-like conversational ability is one of the fundamental challenges in language generation. However, even with recent advancements in the field, existing open-domain generative models…

Computation and Language · Computer Science 2022-06-14 Ritvik Choudhary , Daisuke Kawahara

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

Computation and Language · Computer Science 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

Generating follow-up questions on the fly could significantly improve conversational survey quality and user experiences by enabling a more dynamic and personalized survey structure. In this paper, we proposed a novel task for…

Computation and Language · Computer Science 2023-10-16 Yubin Ge , Ziang Xiao , Jana Diesner , Heng Ji , Karrie Karahalios , Hari Sundaram

Knowledge-grounded dialogue is a task of generating an informative response based on both the dialogue history and external knowledge source. In general, there are two forms of knowledge: manually annotated knowledge graphs and knowledge…

Computation and Language · Computer Science 2023-12-14 Yizhe Yang , Heyan Huang , Yihang Liu , Yang Gao

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of…

Computation and Language · Computer Science 2021-04-16 Kurt Shuster , Spencer Poff , Moya Chen , Douwe Kiela , Jason Weston

Knowledge-aware question answering (KAQA) requires the model to answer questions over a knowledge base, which is essential for both open-domain QA and domain-specific QA, especially when language models alone cannot provide all the…

Computation and Language · Computer Science 2023-03-16 Qichen Ye , Bowen Cao , Nuo Chen , Weiyuan Xu , Yuexian Zou

Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many…

Computation and Language · Computer Science 2024-08-01 Xi Wang , Procheta Sen , Ruizhe Li , Emine Yilmaz

Recent end-to-end task oriented dialog systems use memory architectures to incorporate external knowledge in their dialogs. Current work makes simplifying assumptions about the structure of the knowledge base, such as the use of triples to…

Computation and Language · Computer Science 2020-09-30 Revanth Reddy , Danish Contractor , Dinesh Raghu , Sachindra Joshi

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

Dialogue systems are increasingly using knowledge bases (KBs) storing real-world facts to help generate quality responses. However, as the KBs are inherently incomplete and remain fixed during conversation, it limits dialogue systems'…

Computation and Language · Computer Science 2019-12-24 Sahisnu Mazumder , Bing Liu , Shuai Wang , Nianzu Ma

Knowledge graph-based dialogue generation (KG-DG) is a challenging task requiring models to effectively incorporate external knowledge into conversational responses. While large language models (LLMs) have achieved impressive results across…

Computation and Language · Computer Science 2025-11-18 Hadi Sheikhi , Chenyang Huang , Osmar R. Zaïane

Most of the open-domain dialogue models tend to perform poorly in the setting of long-term human-bot conversations. The possible reason is that they lack the capability of understanding and memorizing long-term dialogue history information.…

Computation and Language · Computer Science 2022-03-15 Xinchao Xu , Zhibin Gou , Wenquan Wu , Zheng-Yu Niu , Hua Wu , Haifeng Wang , Shihang Wang

In the research of end-to-end dialogue systems, using real-world knowledge to generate natural, fluent, and human-like utterances with correct answers is crucial. However, domain-specific conversational dialogue systems may be incoherent…

Computation and Language · Computer Science 2023-04-04 Cheng Deng , Bo Tong , Luoyi Fu , Jiaxin Ding , Dexing Cao , Xinbing Wang , Chenghu Zhou

Knowledge-grounded dialogue systems aim to generate informative, contextually relevant responses by conditioning on external knowledge sources. However, most existing approaches focus exclusively on English, lack explicit citation…

Computation and Language · Computer Science 2026-03-20 Vedant Pandya

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…