Related papers: PLATO-K: Internal and External Knowledge Enhanced …
Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge…
Open-domain multi-turn conversations normally face the challenges of how to enrich and expand the content of the conversation. Recently, many approaches based on external knowledge are proposed to generate rich semantic and information…
In a conversational system, dynamically generating follow-up questions based on context can help users explore information and provide a better user experience. Humans are usually able to ask questions that involve some general life…
Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…
Knowledge-driven dialog system has recently made remarkable breakthroughs. Compared with general dialog systems, superior knowledge-driven dialog systems can generate more informative and knowledgeable responses with pre-provided knowledge.…
Neural conversation models have shown great potentials towards generating fluent and informative responses by introducing external background knowledge. Nevertheless, it is laborious to construct such knowledge-grounded dialogues, and…
Large Language Models (LLMs) perform well in general QA but often struggle in domain-specific scenarios. Retrieval-Augmented Generation (RAG) introduces external knowledge but suffers from hallucinations and latency due to noisy retrievals.…
The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…
Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…
Neural network models usually suffer from the challenge of incorporating commonsense knowledge into the open-domain dialogue systems. In this paper, we propose a novel knowledge-aware dialogue generation model (called TransDG), which…
Responding with knowledge has been recognized as an important capability for an intelligent conversational agent. Yet knowledge-grounded dialogues, as training data for learning such a response generation model, are difficult to obtain.…
Knowledge graph-based dialogue systems are capable of generating more informative responses and can implement sophisticated reasoning mechanisms. However, these models do not take into account the sparseness and incompleteness of knowledge…
Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…
Generating knowledge grounded responses in both goal and non-goal oriented dialogue systems is an important research challenge. Knowledge Graphs (KG) can be viewed as an abstraction of the real world, which can potentially facilitate a…
Persona and Knowledge dual context open-domain chat is a novel dialogue generation task introduced recently. While Persona and Knowledge is each interesting context of open-domain dialogue, the combination of both has not been well studied.…
Existing pre-trained language models (PLMs) have demonstrated the effectiveness of self-supervised learning for a broad range of natural language processing (NLP) tasks. However, most of them are not explicitly aware of domain-specific…
Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…
Conversational systems enable numerous valuable applications, and question-answering is an important component underlying many of these. However, conversational question-answering remains challenging due to the lack of realistic,…
We present chain-of-knowledge (CoK), a novel framework that augments large language models (LLMs) by dynamically incorporating grounding information from heterogeneous sources. It results in more factual rationales and reduced hallucination…
Pretrained language models (PLMs) based knowledge-grounded dialogue systems are prone to generate responses that are factually inconsistent with the provided knowledge source. In such inconsistent responses, the dialogue models fail to…