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Many conversation datasets have been constructed in the recent years using crowdsourcing. However, the data collection process can be time consuming and presents many challenges to ensure data quality. Since language generation has improved…

Computation and Language · Computer Science 2021-06-08 Chulaka Gunasekara , Guy Feigenblat , Benjamin Sznajder , Sachindra Joshi , David Konopnicki

Maintaining factual consistency is a critical issue in abstractive text summarisation, however, it cannot be assessed by traditional automatic metrics used for evaluating text summarisation, such as ROUGE scoring. Recent efforts have been…

Computation and Language · Computer Science 2024-05-29 Jennifer A Bishop , Qianqian Xie , Sophia Ananiadou

Despite tremendous improvements in natural language generation, summarization models still suffer from the unfaithfulness issue. Previous work evaluates faithfulness either using models trained on the other tasks or in-domain synthetic…

Computation and Language · Computer Science 2023-12-15 Qi Jia , Siyu Ren , Yizhu Liu , Kenny Q. Zhu

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

Despite the seeming success of contemporary grounded text generation systems, they often tend to generate factually inconsistent text with respect to their input. This phenomenon is emphasized in tasks like summarization, in which the…

Prior research has shown that typical fact-checking models for stand-alone claims struggle with claims made in dialogues. As a solution, fine-tuning these models on labelled dialogue data has been proposed. However, creating separate models…

Computation and Language · Computer Science 2023-11-15 Eric Chamoun , Marzieh Saeidi , Andreas Vlachos

Dialogue summarization aims to distill the core meaning of a conversation into a concise text. This is crucial for reducing the complexity and noise inherent in dialogue-heavy applications. While recent approaches typically train language…

Computation and Language · Computer Science 2025-10-01 Mohamed Imed Eddine Ghebriout , Gaël Guibon , Ivan Lerner , Emmanuel Vincent

Summarizing conversations via neural approaches has been gaining research traction lately, yet it is still challenging to obtain practical solutions. Examples of such challenges include unstructured information exchange in dialogues,…

Computation and Language · Computer Science 2021-09-15 Zhengyuan Liu , Ke Shi , Nancy F. Chen

Summarization is one of the key features of human intelligence. It plays an important role in understanding and representation. With rapid and continual expansion of texts, pictures and videos in cyberspace, automatic summarization becomes…

Computation and Language · Computer Science 2015-07-02 Hai Zhuge

We present work on summarising deliberative processes for non-English languages. Unlike commonly studied datasets, such as news articles, this deliberation dataset reflects difficulties of combining multiple narratives, mostly of poor…

Computation and Language · Computer Science 2021-10-13 M. Arana-Catania , Rob Procter , Yulan He , Maria Liakata

Evaluating the quality of a dialogue system is an understudied problem. The recent evolution of evaluation method motivated this survey, in which an explicit and comprehensive analysis of the existing methods is sought. We are first to…

Computation and Language · Computer Science 2021-08-04 Xinmeng Li , Wansen Wu , Long Qin , Quanjun Yin

Effective summarisation evaluation metrics enable researchers and practitioners to compare different summarisation systems efficiently. Estimating the effectiveness of an automatic evaluation metric, termed meta-evaluation, is a critically…

Computation and Language · Computer Science 2024-10-01 Xiang Dai , Sarvnaz Karimi , Biaoyan Fang

Speech summarization has become an essential tool for efficiently managing and accessing the growing volume of spoken and audiovisual content. However, despite its increasing importance, speech summarization remains loosely defined. The…

Computation and Language · Computer Science 2025-10-20 Fabian Retkowski , Maike Züfle , Andreas Sudmann , Dinah Pfau , Shinji Watanabe , Jan Niehues , Alexander Waibel

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Dialogue summarization aims to condense the lengthy dialogue into a concise summary, and has recently achieved significant progress. However, the result of existing methods is still far from satisfactory. Previous works indicated that…

Computation and Language · Computer Science 2023-05-12 Yicheng Zou , Kaitao Song , Xu Tan , Zhongkai Fu , Qi Zhang , Dongsheng Li , Tao Gui

In recent times, extracting valuable information from large text is making significant progress. Especially in the current era of social media, people expect quick bites of information. Automatic text summarization seeks to tackle this by…

Computation and Language · Computer Science 2024-10-23 Sindhu Nair , Y. S. Rao , Radha Shankarmani

Automated simplification models aim to make input texts more readable. Such methods have the potential to make complex information accessible to a wider audience, e.g., providing access to recent medical literature which might otherwise be…

Computation and Language · Computer Science 2022-04-18 Ashwin Devaraj , William Sheffield , Byron C. Wallace , Junyi Jessy Li

Despite some recent advances, automatic text summarization remains unreliable, elusive, and of limited practical use in applications. Two main problems with current summarization methods are well known: evaluation and factual consistency.…

Computation and Language · Computer Science 2022-04-12 Jay Ahn , Foaad Khosmood

Practical applications of abstractive summarization models are limited by frequent factual inconsistencies with respect to their input. Existing automatic evaluation metrics for summarization are largely insensitive to such errors. We…

Computation and Language · Computer Science 2020-04-10 Alex Wang , Kyunghyun Cho , Mike Lewis

Dialogues are a predominant mode of communication for humans, and it is immensely helpful to have automatically generated summaries of them (e.g., to revise key points discussed in a meeting, to review conversations between customer agents…