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Recommender systems often rely on models which are trained to maximize accuracy in predicting user preferences. When the systems are deployed, these models determine the availability of content and information to different users. The gap…

Machine Learning · Computer Science 2021-02-02 Sarah Dean , Sarah Rich , Benjamin Recht

Machine learning models have been trained to predict semantic information about user interfaces (UIs) to make apps more accessible, easier to test, and to automate. Currently, most models rely on datasets that are collected and labeled by…

Human-Computer Interaction · Computer Science 2023-08-21 Jason Wu , Rebecca Krosnick , Eldon Schoop , Amanda Swearngin , Jeffrey P. Bigham , Jeffrey Nichols

We investigate a growing body of work that seeks to improve recommender systems through the use of review text. Generally, these papers argue that since reviews 'explain' users' opinions, they ought to be useful to infer the underlying…

Information Retrieval · Computer Science 2020-05-26 Noveen Sachdeva , Julian McAuley

Numerous tools rely on automatic categorization of Android apps as part of their methodology. However, incorrect categorization can lead to inaccurate outcomes, such as a malware detector wrongly flagging a benign app as malicious. One such…

Software Engineering · Computer Science 2023-10-12 Marco Alecci , Jordan Samhi , Tegawendé F. Bissyandé , Jacques Klein

There is an increasing global emphasis on information accessibility, with numerous researchers actively developing automated tools to detect and repair accessibility issues, thereby ensuring that individuals with diverse abilities can…

Software Engineering · Computer Science 2024-12-02 Liming Nie , Hao Liu , Jing Sun , Kabir Sulaiman Said , Shanshan Hong , Lei Xue , Zhiyuan Wei , Yangyang Zhao , Meng Li

In recent years, attention has increasingly focused on enhancing user satisfaction with user interfaces, spanning both mobile applications and websites. One fundamental aspect of human-machine interaction is the concept of web usability. In…

Software Engineering · Computer Science 2025-07-17 Noe Zermeño , Cristina Zuheros , Lucas Daniel Del Rosso Calache , Francisco Herrera , Rosana Montes

The development and enhancement of methods for evaluating software accessibility is a relevant challenge in modern software engineering, as ensuring equal access to digital services is a key factor in improving their efficiency and…

Software Engineering · Computer Science 2025-09-30 Mykola Kuz , Ivan Yaremiy , Hanna Yaremii , Mykola Pikuliak , Ihor Lazarovych , Mykola Kozlenko , Denys Vekeryk

With mobile apps rapidly permeating all aspects of daily living with use by all segments of the population, it is crucial to support the evaluation of app usability for specific impaired users to improve app accessibility. In this work, we…

Human-Computer Interaction · Computer Science 2025-03-18 Kenny Tsu Wei Choo , Rajesh Krishna Balan , Youngki Lee

Approximately 15% of the world's population is suffering from various disabilities or impairments. However, many mobile UX designers and developers disregard the significance of accessibility for those with disabilities when developing…

Software Engineering · Computer Science 2023-08-21 Yuxin Zhang , Sen Chen , Lingling Fan , Chunyang Chen , Xiaohong Li

The number of applications in Google Play has increased dramatically in recent years. On Google Play, users can write detailed reviews and rate apps, with these ratings significantly influencing app success and download numbers. Reviews…

Software Engineering · Computer Science 2025-04-15 Mohsen Jafari , Forough Majidi , Abbas Heydarnoori

Mobile app users commonly rely on app store ratings and reviews to find apps that suit their needs. However, the sheer volume of reviews available on app stores can lead to information overload, thus impeding users' ability to make informed…

Software Engineering · Computer Science 2025-06-18 Shristi Shrestha , Anas Mahmoud

Understanding the demographics of app users is crucial, for example, for app developers, who wish to target their advertisements more effectively. Our work addresses this need by studying the predictability of user demographics based on the…

Social and Information Networks · Computer Science 2016-03-02 Eric Malmi , Ingmar Weber

The exponential growth of the mobile app market underscores the importance of constant innovation and rapid response to user demands. As user satisfaction is paramount to the success of a mobile application (app), developers typically rely…

Software Engineering · Computer Science 2025-06-13 Maram Assi , Safwat Hassan , Ying Zou

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

The growing interest in accessible software reflects in computing educators' and education researchers' efforts to include accessibility in core computing education. We integrated accessibility in a junior/senior-level Android app…

Computers and Society · Computer Science 2023-03-07 Jaskaran Singh Bhatia , Parthasarathy P D , Snigdha Tiwari , Dhruv Nagpal , Swaroop Joshi

Disaster mobile apps play an increasingly important role in disseminating hazard information and supporting communities during emergency situations. This study presents a comprehensive analysis of these mobile applications, focusing on…

Software Engineering · Computer Science 2026-05-08 Muhamad Syukron , Anuradha Madugalla , Mojtaba Shahin , John Grundy

Advances in mobile applications providing image classification enabled by Deep Learning require innovative User Experience solutions in order to assure their adequate use by users. To aid the design process, usability heuristics are…

Human-Computer Interaction · Computer Science 2023-07-13 Christiane Gresse von Wangenheim , Gustavo Dirschnabel

The competing nature of the app market motivates us to shift our focus on apps that provide similar functionalities and directly compete with each other (i.e., peer apps). In this work, we study the ratings and the review text of 100…

Software Engineering · Computer Science 2022-04-11 Safwat Hassan , Heng Li , Ahmed E. Hassan

With the rapid development of mobile apps, the availability of a large number of mobile apps in application stores brings challenge to locate appropriate apps for users. Providing accurate mobile app recommendation for users becomes an…

Information Retrieval · Computer Science 2017-09-13 Tingting Liang , Lifang He , Chun-Ta Lu , Liang Chen , Philip S. Yu , Jian Wu

Enabling fully automated testing of mobile applications has recently become an important topic of study for both researchers and practitioners. A plethora of tools and approaches have been proposed to aid mobile developers both by…

Software Engineering · Computer Science 2018-01-22 Mario Linares Vasquez , Carlos Bernal-Cardenas , Kevin Moran , Denys Poshyvanyk