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Dialogue benchmarks are crucial in training and evaluating chatbots engaging in domain-specific conversations. Knowledge graphs (KGs) represent semantically rich and well-organized data spanning various domains, such as DBLP, DBpedia, and…
Dialogue summarization has drawn much attention recently. Especially in the customer service domain, agents could use dialogue summaries to help boost their works by quickly knowing customer's issues and service progress. These applications…
Conversational AI is constrained in many real-world settings where only one side of a dialogue can be recorded, such as telemedicine, call centers, and smart glasses. We formalize this as the one-sided conversation problem (1SC): inferring…
Chinese Spelling Check (CSC) aims to detect and correct potentially misspelled characters in Chinese sentences. Naturally, it involves the detection and correction subtasks, which interact with each other dynamically. Such interactions are…
Though great progress has been made for human-machine conversation, current dialogue system is still in its infancy: it usually converses passively and utters words more as a matter of response, rather than on its own initiatives. In this…
A slot value might be provided segment by segment over multiple-turn interactions in a dialog, especially for some important information such as phone numbers and names. It is a common phenomenon in daily life, but little attention has been…
Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…
Unified multimodal models (UMMs) have achieved remarkable progress yet remain constrained by a single-turn interaction paradigm, effectively functioning as solvers for independent requests rather than assistants in continuous dialogue. To…
How do language models use contextual information to answer health questions? How are their responses impacted by conflicting contexts? We assess the ability of language models to reason over long, conflicting biomedical contexts using…
Existing discourse corpora are annotated based on different frameworks, which show significant dissimilarities in definitions of arguments and relations and structural constraints. Despite surface differences, these frameworks share basic…
A good open-domain chatbot should avoid presenting contradictory responses about facts or opinions in a conversational session, known as its consistency capacity. However, evaluating the consistency capacity of a chatbot is still…
Disentangling conversations mixed together in a single stream of messages is a difficult task, made harder by the lack of large manually annotated datasets. We created a new dataset of 77,563 messages manually annotated with reply-structure…
Inference, especially those derived from inductive processes, is a crucial component in our conversation to complement the information implicitly or explicitly conveyed by a speaker. While recent large language models show remarkable…
Dialogue structure discovery is essential in dialogue generation. Well-structured topic flow can leverage background information and predict future topics to help generate controllable and explainable responses. However, most previous work…
We present the Conversational Data Retrieval (CDR) benchmark, the first comprehensive test set for evaluating systems that retrieve conversation data for product insights. With 1.6k queries across five analytical tasks and 9.1k…
To date there has been very little work on assessing discourse coherence methods on real-world data. To address this, we present a new corpus of real-world texts (GCDC) as well as the first large-scale evaluation of leading discourse…
Vision-and-Language Models (VLMs) have shown impressive capabilities on single-turn benchmarks, yet real-world applications often demand more intricate multi-turn dialogues. Existing multi-turn datasets (e.g, MMDU, ConvBench) only partially…
While voice technologies increasingly serve aging populations, current systems exhibit significant performance gaps due to inadequate training data capturing elderly-specific vocal characteristics like presbyphonia and dialectal variations.…
Spoken language models (SLMs) have advanced rapidly in recent years, accompanied by a growing number of evaluation benchmarks. However, most existing benchmarks emphasize task completion and capability scaling, while remaining poorly…
Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…