Related papers: ditlab system for Dialogue Robot Competition 2022
As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…
In this paper we discuss approaches to evaluating and validating the ethical claims of a Conversational AI system. We outline considerations around both a top-down regulatory approach and bottom-up processes. We describe the ethical basis…
In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…
This research investigates the impact of social robot participation in group conversations and assesses the effectiveness of various addressing policies. The study involved 300 participants, divided into groups of four, interacting with a…
Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…
We present our submission to the End-to-End Multi-Domain Dialog Challenge Track of the Eighth Dialog System Technology Challenge. Our proposed dialog system adopts a pipeline architecture, with distinct components for Natural Language…
We present ConvLab-2, an open-source toolkit that enables researchers to build task-oriented dialogue systems with state-of-the-art models, perform an end-to-end evaluation, and diagnose the weakness of systems. As the successor of ConvLab…
We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…
This work introduces a robotics platform which embeds a conversational AI agent in an embodied system for natural language understanding and intelligent decision-making for service tasks; integrating task planning and human-like…
We introduce TacoBot, a user-centered task-oriented digital assistant designed to guide users through complex real-world tasks with multiple steps. Covering a wide range of cooking and how-to tasks, we aim to deliver a collaborative and…
Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…
Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…
Artificial Intelligence (AI) is being increasingly deployed in practical applications. However, there is a major concern whether AI systems will be trusted by humans. In order to establish trust in AI systems, there is a need for users to…
In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…
Argumentation-based dialogue systems, which can handle and exchange arguments through dialogue, have been widely researched. It is required that these systems have sufficient supporting information to argue their claims rationally; however,…
Dialogue-based human-AI collaboration can revolutionize collaborative problem-solving, creative exploration, and social support. To realize this goal, the development of automated agents proficient in skills such as negotiating, following…
We propose Machines Talking To Machines (M2M), a framework combining automation and crowdsourcing to rapidly bootstrap end-to-end dialogue agents for goal-oriented dialogues in arbitrary domains. M2M scales to new tasks with just a task…
Dialogue Policy Learning is a key component in a task-oriented dialogue system (TDS) that decides the next action of the system given the dialogue state at each turn. Reinforcement Learning (RL) is commonly chosen to learn the dialogue…
Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…
We developed a machine learning approach that quantifies multiple aspects of the success or values in Customer Service contacts, at anytime during the interaction. Specifically, the value/reward function regarding to the turn-level…