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Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Victoria Tsai , Giovanni Campagna , Monica S. Lam

Many classical fairy tales, fiction, and screenplays leverage dialogue to advance story plots and establish characters. We present the first study to explore whether machines can understand and generate dialogue in stories, which requires…

Computation and Language · Computer Science 2022-12-13 Jianzhu Yao , Ziqi Liu , Jian Guan , Minlie Huang

We propose AnyTOD, an end-to-end, zero-shot task-oriented dialog (TOD) system capable of handling unseen tasks without task-specific training. We view TOD as a program executed by a language model (LM), where program logic and ontology is…

Computation and Language · Computer Science 2023-02-14 Jeffrey Zhao , Yuan Cao , Raghav Gupta , Harrison Lee , Abhinav Rastogi , Mingqiu Wang , Hagen Soltau , Izhak Shafran , Yonghui Wu

Task-oriented dialog systems are often trained on human/human dialogs, such as collected from Wizard-of-Oz interfaces. However, human/human corpora are frequently too small for supervised training to be effective. This paper investigates…

Computation and Language · Computer Science 2021-09-21 Arkady Arkhangorodsky , Scot Fang , Victoria Knight , Ajay Nagesh , Maria Ryskina , Kevin Knight

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations,…

Computation and Language · Computer Science 2020-04-30 Kurt Shuster , Da Ju , Stephen Roller , Emily Dinan , Y-Lan Boureau , Jason Weston

Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…

Computation and Language · Computer Science 2019-08-06 Paweł Budzianowski , Ivan Vulić

State-of-the-art task-oriented dialogue systems typically rely on task-specific ontologies for fulfilling user queries. The majority of task-oriented dialogue data, such as customer service recordings, comes without ontology and annotation.…

Computation and Language · Computer Science 2025-03-10 Renato Vukovic , David Arps , Carel van Niekerk , Benjamin Matthias Ruppik , Hsien-Chin Lin , Michael Heck , Milica Gašić

Task-oriented dialog (TOD) systems facilitate users in accomplishing complex, multi-turn tasks through natural language. While instruction-tuned large language models (LLMs) have demonstrated strong performance on a range of single-turn NLP…

Computation and Language · Computer Science 2025-12-29 Moghis Fereidouni , Md Sajid Ahmed , Adib Mosharrof , A. B. Siddique

High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great…

Computation and Language · Computer Science 2022-03-08 Alice Shoshana Jakobovits , Francesco Piccinno , Yasemin Altun

Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…

Computation and Language · Computer Science 2023-10-03 Lucen Zhong , Hengtong Lu , Caixia Yuan , Xiaojie Wang , Jiashen Sun , Ke Zeng , Guanglu Wan

Task-oriented dialogue (ToD) systems have been mostly created for high-resource languages, such as English and Chinese. However, there is a need to develop ToD systems for other regional or local languages to broaden their ability to…

Computation and Language · Computer Science 2023-11-03 Muhammad Dehan Al Kautsar , Rahmah Khoirussyifa' Nurdini , Samuel Cahyawijaya , Genta Indra Winata , Ayu Purwarianti

The majority of current Text-to-Speech (TTS) datasets, which are collections of individual utterances, contain few conversational aspects. In this paper, we introduce DailyTalk, a high-quality conversational speech dataset designed for…

Audio and Speech Processing · Electrical Eng. & Systems 2023-03-14 Keon Lee , Kyumin Park , Daeyoung Kim

End-to-end Task-Oriented Dialog (TOD) systems typically require extensive training datasets to perform well. In contrast, large language model (LLM) based TOD systems can excel even with limited data due to their ability to learn tasks…

Computation and Language · Computer Science 2024-10-21 Vishal Vivek Saley , Rocktim Jyoti Das , Dinesh Raghu , Mausam

Consistency Identification has obtained remarkable success on open-domain dialogue, which can be used for preventing inconsistent response generation. However, in contrast to the rapid development in open-domain dialogue, few efforts have…

Computation and Language · Computer Science 2021-09-24 Libo Qin , Tianbao Xie , Shijue Huang , Qiguang Chen , Xiao Xu , Wanxiang Che

We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for…

Computation and Language · Computer Science 2020-04-20 Dian Yu , Kai Sun , Claire Cardie , Dong Yu

This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow…

As a recent development, task-oriented dialogues (TODs) have been enriched with chitchat in an effort to make dialogues more diverse and engaging. This enhancement is particularly valuable as TODs are often confined to narrow domains,…

Computation and Language · Computer Science 2024-01-26 Armand Stricker , Patrick Paroubek

Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly…

Computation and Language · Computer Science 2024-05-17 Ruolin Su , Biing-Hwang Juang