English
Related papers

Related papers: Generating Persuasive Responses to Customer Review…

200 papers

Open domain response generation has achieved remarkable progress in recent years, but sometimes yields short and uninformative responses. We propose a new paradigm for response generation, that is response generation by editing, which…

Computation and Language · Computer Science 2018-11-19 Yu Wu , Furu Wei , Shaohan Huang , Yunli Wang , Zhoujun Li , Ming Zhou

The performance of adversarial dialogue generation models relies on the quality of the reward signal produced by the discriminator. The reward signal from a poor discriminator can be very sparse and unstable, which may lead the generator to…

Computation and Language · Computer Science 2018-12-11 Ziming Li , Julia Kiseleva , Maarten de Rijke

Crowdsourced design feedback systems are emerging resources for getting large amounts of feedback in a short period of time. Traditionally, the feedback comes in the form of a declarative statement, which often contains positive or negative…

Human-Computer Interaction · Computer Science 2021-01-18 Fritz Lekschas , Spyridon Ampanavos , Pao Siangliulue , Hanspeter Pfister , Krzysztof Z. Gajos

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

There is a broad consensus on the importance of deep learning models in tasks involving complex data. Often, an adequate understanding of these models is required when focusing on the transparency of decisions in human-critical…

According to the literature, Product reviews are an important source of information for customers to support their buying decision. Product reviews improve customer trust and loyalty. Reviews help customers in understanding what other…

Computation and Language · Computer Science 2023-11-21 Sayan Putatunda , Anwesha Bhowmik , Girish Thiruvenkadam , Rahul Ghosh

Product images strongly influence consumer decision-making in online marketplaces. Empowered by multimodal contrastive learning, generative AI can output images that closely align with text prompts. Yet existing generative AI models do not…

Artificial Intelligence · Computer Science 2026-05-28 Xiaohang Feng , Yiling Xie

Just as user preferences change with time, item reviews also reflect those same preference changes. In a nutshell, if one is to sequentially incorporate review content knowledge into recommender systems, one is naturally led to dynamical…

Information Retrieval · Computer Science 2022-03-23 Kostadin Cvejoski , Ramses J. Sanchez , Christian Bauckhage , Cesar Ojeda

Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and…

Computation and Language · Computer Science 2023-03-03 Mir Tafseer Nayeem , Davood Rafiei

Language models pretrained on text-only corpora often struggle with tasks that require auditory commonsense knowledge. Previous work addresses this problem by augmenting the language model to retrieve knowledge from external audio…

Computation and Language · Computer Science 2025-06-10 Suho Yoo , Hyunjong Ok , Jaeho Lee

Explainable recommendation is a technique that combines prediction and generation tasks to produce more persuasive results. Among these tasks, textual generation demands large amounts of data to achieve satisfactory accuracy. However,…

Social and Information Networks · Computer Science 2024-05-28 Hao Cheng , Shuo Wang , Wensheng Lu , Wei Zhang , Mingyang Zhou , Kezhong Lu , Hao Liao

Negative reviews, the poor ratings in postpurchase evaluation, play an indispensable role in e-commerce, especially in shaping future sales and firm equities. However, extant studies seldom examine their potential value for sellers and…

Computation and Language · Computer Science 2020-05-21 Di Weng , Jichang Zhao

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

Previous studies have demonstrated that proactive interaction with user reviews has a positive impact on the perception of app users and encourages them to submit revised ratings. Nevertheless, developers encounter challenges in managing a…

Computation and Language · Computer Science 2024-05-08 Guy Azov , Tatiana Pelc , Adi Fledel Alon , Gila Kamhi

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

Computation and Language · Computer Science 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain

Counterfactuals have become a popular technique nowadays for interacting with black-box machine learning models and understanding how to change a particular instance to obtain a desired outcome from the model. However, most existing…

Machine Learning · Computer Science 2021-09-29 Philip Naumann , Eirini Ntoutsi

Comment generation, a new and challenging task in Natural Language Generation (NLG), attracts a lot of attention in recent years. However, comments generated by previous work tend to lack pertinence and diversity. In this paper, we propose…

Computation and Language · Computer Science 2020-05-12 Junheng Huang , Lu Pan , Kang Xu , Weihua Peng , Fayuan Li

In Multi-Source Feedback or 360 Degree Feedback, data on the performance of an individual are collected systematically from a number of stakeholders and are used for improving performance. The 360-Degree Feedback approach provides a…

Artificial Intelligence · Computer Science 2012-03-09 G. Meenakshi

Generative methods greatly promote aspect-based sentiment analysis via generating a sequence of sentiment elements in a specified format. However, existing studies usually predict sentiment elements in a fixed order, which ignores the…

Computation and Language · Computer Science 2023-05-23 Zhibin Gou , Qingyan Guo , Yujiu Yang